Put AI to work

Rethink workflows and improve outcomes with Watson

Infuse Watson into your apps and workflows to tap into organizational data and put AI to work across multiple departments – from finance, to customer care, to supply chain. With IBM AI Analytics, you can create better, more personalized experiences for customers, scale the expertise of your best people across the organization, and make smarter decisions based on deep insights from data.

What’s new

Get the latest on AI from IBM – from product releases to AI in the news

Forrester Study: 310% ROI over 3 years

Learn how IBM Watson Assistant is helping enterprises save $25.7 million in customer service.

IBM Watson Assistant for Citizens

A new AI-powered assistant is helping government, education and healthcare institutions deliver the latest information on COVID-19.

Trusted COVID-19 data for communities

IBM released a new, global interactive dashboard built on IBM Cognos Analytics to show the spread of COVID-19 across the world.

Products overview

Make more accurate predictions, detect fraud, scale expertise, and supercharge your enterprise search with Watson.

IBM Watson Assistant

Build, train, and deploy conversational interactions into any application, device, or channel – on any cloud.

 

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IBM Planning Analytics powered by TM1®

Automate planning, budgeting, forecasting, and analysis. Integrate financial and operational plans across your organization to produce more accurate forecasts.

 

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IBM Financial Crimes Insight for Alert Triage

Enables financial institutions to augment current anti-money laundering (AML) and sanctions programs with Watson AI, machine learning and analytics.

 

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IBM Watson Discovery

Eliminate data silos and retrieve information buried inside enterprise data.

 

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IBM Cognos Analytics

Visualize, analyze, and share actionable insights about your data with anyone in your organization on an AI-powered business intelligence platform.

 

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IBM OpenPages with Watson

Redefine how you manage governance risk and compliance GRC with AI and advanced analytics.

 

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Client stories

Resolving 7,000 customer inquiries per day

Humana was able to reduce pre-service calls and improve provider experiences with conversational AI.

Calculating financial planning models in seconds

Ancestry relies on IBM Planning Analytics to keep expanding without worrying about exploding data cubes.

Reducing time spent on research by 75%

Woodside Energy, one of Australia’s largest oil & gas companies, scales the knowledge of its senior experts with Watson Discovery.

Generating sales insights automatically

With IBM Cognos Analytics, fashion giant Ecco Ireland is able to generate sales reports automatically – rather than in days – to act on insights quickly.

Enhancing risk and controls management

HypoVereinsbank, a member of UniCredit, is using IBM OpenPages to automate reporting processes and simplify tracking for over 3,000 internal controls.

Stop payment fraud in real time

STET, the French payment switch, processes 24 billion transactions per year. Using IBM Safer Payments, they’re also saving $115 million.

See how the AI ladder can help your company get ready for an AI and multicloud world.

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