Flight delays are more and more commonplace, as airports struggle to keep up with growing demand. And then, there’s always Mother Nature. Up until now, flight attendants could only act as sympathetic witnesses to passenger delays, but could not tackle them head-on. With Passenger+ for iPad, flight crews are empowered to rebook flights while in transit, turning inconveniences into opportunities to demonstrate outstanding customer service.
Daily average cancellations in North America. Rebooking is no occasional occurrence.
FlightStats Global Cancellation and Delays, 2014
Provide real-time, actionable information that enables train attendants to efficiently and proactively manage each journey.
Provide real-time, on-board ticket sales and validation with more personalized service for each passenger.
Provide better, more personalized on-board service with real-time passenger history, preferences and frequent-rider status at their fingertips.
Serve up personalized recommendations on passengers likely to make in-flight purchases, to help flight attendants facilitate transactions and deliver a better customer experience.
Improves shift planning for aircraft mechanic supervisors with an intuitive streamlined dashboard view of flight schedules, current ship status, engineer certification and availability, all enabled with real-time insights.
Provides pilots with a single dashboard view of all roster related information in real-time, improving the roster experience and increasing pilot preparedness for each route.
Increases pilot preparedness and productivity by providing a single, analytics-fueled view of mission-critical flight information.
Transforms line maintenance mechanic workflow through end-to-end automation of the work order process.
Brings assistance beyond the counter, enables customer service agents to offer a smoother, more personalized experience to passengers, while reducing service congestion.
Put real-time analytics into the aviator’s hands, to help manage critical pre-flight details.
Board flights more quickly and efficiently through flexible, mobile boarding technology.
Supports home appliance issue resolution, provides cost estimates and payment options and helps increase revenue with accessories and consumables offerings.
Simplified End-to-End Support
IBM MobileFirst for iOS apps deliver best-in-class enterprise mobility solutions across every line of business. From integration and deployment to management and support, enterprises across all industries can take advantage of working with IBM for all their enterprise needs.
Rapid Procurement & Integration
Robust Security Capabilities
Instant Activation & Intuitive Deployment
Comprehensive 24/7 Support
Flexible Finance & Leasing Options
Please keep me informed of products, services and offerings from IBM companies worldwide. I accept IBM's Privacy statement.
Share this page