Customer relationship management
With CRM enhancements from IBM, midsize businesses can gain faster insights, enable real-time decision-making and deliver customized experiences that increase customer loyalty and attract new customers. By integrating CRM solutions that are specially designed and priced for midsize businesses, businesses can gain valuable insights from customer data to enhance the customer experience, while adding to their bottom line.
Customter relationship management that incorporates analytics and social collaboration with traditional functions may see higher ROI. OFFERING AN ROI OF NEARLY 6 TO 1 PER DOLLAR. ANALYTICS. SOCIAL COLLABORATION. APPLICATION INTEGRATION.
Leveraging sales intelligence effectively can improve customer relationships along with the bottom line.
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