Small and Medium Business Solutions. Customized solutions designed to support your growing business.Small and Medium Business Solutions. Customized solutions designed to support your growing business.Smarter commerce for SMB

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Smarter commerce for SMB

Give your midsize business the large enterprise advantage

Today’s customer wields increasing power and midsize businesses are scrambling to meet rising expectations. This new breed of consumer demands to engage with a brand in person and on the go, adding to the growing complexity of global transactions. Businesses today are required to be predictive, efficient and transparent. To do so, midsize businesses must synchronize an increasingly complex supply-chain.



B2B Collaboration: Driving the Return
Hear how companies are rising to meet increased customer expectations through the adoption of B2B Integration initiatives, prioritized strategic actions, and the returns that market leaders are achieving.

Automation= improved cost saving & profitability

B2B Automation
Your organization may be further away than you think

Achieving an end-to-end balance requires a revolution in the ways products are sourced, manufactured, marketed, and sold. IBM Smarter Commerce for the midmarket enables medium-sized businesses to analyze operations data across multiple channels, leveraging customer insights from every interaction while automating supplier transactions to create an integrated value chain.

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Working with 21st-century customers requires thinking differently

 Forrester thought leadership (US)
Empowered customers drive collaborative business evolution

 Smarter Commerce: Beyond just buying and selling
Putting the customer first creates a positive brand experience

 ForwardView: B2B automation
Process automation helps save money and deliver a better customer experience

 Is FTP Really Free? (US)
Security risks and hidden costs mean the answer is probably no.

 B2B collaboration: Top five things to consider (US)
Automation for growth with better partner and supplier integration

Expanding the procurement view
With the customer at the center of your buying operations, data intelligence will continuously optimize your buying structure, partner and supplier integration, and process improvement to inventory and warehouse management.

Buy. Optimize your Buying Processes. Watch the video


B2B Integration Solutions

Unified cross-channel marketing
With powerful analytics and coordinated cross-channel marketing, personalized campaigns have become even more precise, and can be delivered through the most effective channels for each customer.


Enterprise Marketing Management Solutions

The customer sees consistent offers and merchandising
49% of consumers use two or more shopping channels during a single purchase. Smarter commerce opens up customer options essentially enabling customers to order anywhere and pick up anywhere.

Sell. Optimize your Selling Processes. Watch the video


Cross-channel selling & fulfillment solutions


Mid-Market discussions from around the web