Keep your network secure and highly available
Get a single support provider for all Juniper products under one contract, one invoice and one call process to facilitate reduced complexity.
Improve support levels
Benefit from a senior-level IBM support team – combined with access to Juniper engineers – for proven success maintaining complex networking environments.
Gain proactive support
With the IBM unique, automated Call Home feature, many Juniper machines can pre-emptively contact virtual IBM engineers when a potential problem is detected and fix the issue without your involvement.
Control hardware costs
By focusing device life cycles – not replacement schedules – IBM helps reduce capital costs for equipment replacement by identifying and resolving issues from our remote technical support centers.
- A strong partnership with IBM and Juniper
- Single point of contact
- Support configured to your needs
- Expert service delivery
- Innovative technologies for faster, better response