IBM® Support Value Add Offering for ITNM High Availability Database provides a flexible solution for root cause analysis of critical problems, advice to minimize disruptions and proactive guidance throughout your initial setup or future upgrade.
Personalized technical advice
Provides advice on your personal high availability setup so you can minimize issues, configure your processes to be more reliable and improve performance.
Block hours of support
With up to 8 hours of scheduled time, an IBM Support Engineer will work with you to provide guidance on high availability features that are supported by your database, and make recommendations for optimal performance.
Apply best business practices
Gain performance improvements by applying best business practices to configure your high availability database.