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White papers

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Driving Growth and Innovation with a Trusted Support Resource

A more innovative approach to technical support.

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Time is Money and Downtime is Expensive

Why it pays to have a robust technical support strategy.

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Why choose IBM as your technical support services provider?

Proactively support your IT needs in the cognitive era.

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Brochures and data sheets

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Support from US Citizen Specialists

Hardware support from US citizens located in the United States to help you manage requirements for security and privacy.

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Intellectual property licensing and compliance for IBM Power Systems

A guide to help you understand how to correctly manage IBM machine code and operating system software.

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Other resources

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Support from IBM Watson

Technology support for your IBM machines is powered by IBM Watson - a cognitive computing engine that helps resolve problems.

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Media and Hard Disk Retention

Simplify your asset tracking, depreciation and budget planning by embedding media retention into the support expense.

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IBM Call Home

Embedded in most IBM Systems, IBM Call Home notifies IBM support electronically when problems arise.

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How Much is Software Complexity Costing You

See how IBM can help you manage your complex software to reduce costs and optimize productivity.

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