Frequently asked questions

Get answers to the most commonly asked questions about this product.

We have made various subscriptions available in light, standard and premium versions to make it easier. We also offer pay as you go & tailored to your needs packages. If you are not quite sure what you need, simply click on get a quote to book a free consultation.

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First you need to uncover which processes you want to run via EDI. Then you should learn what format your ERP system can send/receive in. After that contact us, and we will guide you through the rest so that you end up with the best solution for you! Get a free consultation today.

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It depends on your need - we offer monthly or yearly subscriptions, starter packs and pay as you go - standard or enterprise. Choose the subscription that suits you - we offer light, standard and premium packages. Contact us for a free consultation to learn more!

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We offer a full end to end service with full capability within EDI. You can choose the elements of the service that you need. Our service is reliable, flexible and can even include Blockchain or cloud. The price you pay depends on what type of solution you are after.

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We offer 1st line 24/7 support, and 2nd line support between 08.00 am to 3.30pm UK time. Our support team consists of experts, who focus only on EDI and know all there is to know about your solution. We also offer track and trace, archiving and many other services. Get a quote here.

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If required, EDI can be setup with end to end encryption. The solution that we offer is always GDPR compliant. In certain cases though encryption is necessary to protect sensitive data.

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Go to our EDI website to learn more. We also host monthly webinars, E-books, white papers & release weekly blogs. Giving you plenty of opportunity to discuss with our panel of experts and listen to the latest trends. You can also follow our subject matter experts on LinkedIn.

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Yes, it is possible.

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Yes, we can build your EDI solution so that it will have cognitive capability.

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Over 30 years, and we have a large portfolio of existing customers.

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We are not the cheapest on the market, but we can build cognitive capabilities into your EDI solution. We can also build your EDI solution on cloud, or pair it with Blockchain. We help you get a secure, future proof, GDPR ready, standardized, cost cutting solution that is easy to connect to.

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