Who Is Lab Services?

IBM Systems Lab Services has the proven expertise to help leaders design, build, and deliver IT infrastructure for the cognitive era. We help IBM clients design for cognitive business, build with collaborative innovation, and deliver through a cloud platform.

Lab Services consultants’ proven expertise derives from a combination of business and extensive practical technical experience, leveraging proven tools and methodologies. Our Lab Services consultants perform IT Infrastructure services for clients on site, helping them solve business challenges, gain new skills, and discover best practices. Lab Services has a global presence and can deploy its consultants in any region as required.

IT infrastructure for the cognitive era

Your IT infrastructure works. But it can do more. Your servers and storage are no longer inanimate. They can understand, reason, and learn. Today, they can think. That lets you capitalize on business opportunities while averting IT issues. IBM Systems Lab Services helps you go beyond infrastructure.

Design for cognitive business

Designing for cognitive business means generating insights derived from complex analytics and machine learning while those insights are still meaningful. Lab Services helps clients with analytics acceleration and data-centric infrastructure design for cognitive solutions. Lab Services cognitive business services capabilities include advising clients on analytics infrastructure combining servers, flash, software defined storage, and workload management.

Build with collaborative innovation

Building with collaborative innovation means embracing open architectures, ecosystems, and choice that deliver new solutions to market faster. Lab Services helps clients choose what services should run where with a choice of open delivery platforms, runtimes and deployment models to optimize their business services. Lab Services open architecture capabilities include services for Linux on Power and LinuxONE platforms, KVM virtualization, and expertise on a range of open-source databases and solutions.

Deliver through a cloud platform

Delivering though a cloud platform means extending existing infrastructure investments by providing controlled access to business assets and running business services at scale. Lab Services can help clients design, build, and deliver cloud platforms that support secure business services at scale. Lab Services cloud capabilities include design for optimal workload placement and security, building for flexible server and storage provisioning, and best delivery practices for management and orchestration.

Our Services

Lab Services is uniquely positioned to help IBM clients through the lifecycle of designing, building, and delivering IT infrastructure for the cognitive era. We offer a wide range of IT infrastructure services for IBM Power Systems, IBM Z and IBM LinuxONE systems, and IBM Storage and Software Defined Infrastructure.

Power Systems

Lab Services Power Systems is an experienced group of technical consultants with proven expertise to help clients with designing, building, and delivering Power Systems infrastructure for Linux, AIX, and IBM i solutions.

Storage and Software Defined Infrastructure

IBM Systems Lab Services Storage and Software Defined Infrastructure is a team of expert consultants with proven expertise on all aspects of designing and building storage and software defined infrastructure systems.

IBM Z and LinuxONE

Lab Services IBM Z and LinuxONE is an experienced group of consultants with proven expertise on both the IBM Z and LinuxONE platforms to help clients design and deliver highly available z/OS, zVM, KVM, and Linux infrastructure solutions.

Systems Consulting

IBM Lab Services Systems Consulting is a team of experienced management consultants that uses a combination of proven expertise, tools, and methodologies to develop business-aligned IT strategies and implementation plans to guide clients in transforming their enterprise IT infrastructure.


IBM Systems Lab Services offers end-to-end capabilities to help clients gain the agility, flexibility, and efficiency benefits of enterprisewide cloud computing. Our range of services includes formulating cloud strategic plans, defining the right balance between cloud delivery models, translating this into the relevant multiplatform architectures, and implementing the necessary server and storage infrastructure.


IBM Systems Lab Services data for analytics services capabilities include advising clients on efficient data acquisition and capture, data placement and storage at scale, and the design and deployment of compute infrastructure for big data and analytics.

Migration Factory

The Lab Services Migration Factory is an experienced group of migration consultants with proven expertise to help clients design, build, and deliver successful migrations to IBM platforms.

Technical Events and Training

Technical Events

IBM technical training events are designed to provide technical education to clients, IBM Business Partners and IBM employees. The three- to five-day events held worldwide feature a wide range of technical topics on IBM Systems, and Storage and Software Defined Infrastructure, with multiple track options of presentations and hands-on lab exercises.

IBM Academic Initiatives

The IBM Lab Services technical training team works with colleges and universities worldwide to facilitate the early development skills of IBM Power Systems and IBM Z.

IBM Universities Program (ICE)

IBM ICE program offers industry relevant, trending technology and business domain focused areas, with a powerful all-around ecosystem to help students be competently skilled and globally competitive.

Global Training Providers

The IBM Lab Services technical training team maintains a broad portfolio of technical training education materials that are provided to IBM Global Training Providers (GTP). The IBM GTPs use the IBM provided materials, systems and storage to deliver client education at their centers around the world.