Turn commands into conversations

Embed Watson Assistant Solutions in any "thing," like a car, hotel room, retail store, office space or electronic device, to create the best digital assistant experience. With data, skills and AI, you can customize this connected solution to suit the needs of your brand and learn from every customer interaction to build brand loyalty. And since you own your customer data, you can use those insights to add even greater value to your business.

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Don't give your data away

Your data is your most valuable asset. With Watson Assistant Solutions, you’ll have the insights you need to build a stronger business, spot trends, address potential problems and identify new revenue opportunities. All your data stays exactly where it belongs – with your brand, and not the competition.

RETAIL: Give shoppers a personalized, voice-enabled experience

Transform customers’ shopping experiences with a branded retail assistant that keeps voice, messaging and app interactions in sync. Deliver personalized recommendations, order assistance, shopping list management, loyalty applications and campaigns to boost your conversion rate – and revenue.

RETAIL: Give shoppers a personalized, voice-enabled experience

TELCO: Grow your business by extending your offerings

Drive the smart-home experience with an embedded AI assistant and simplify life for your customers. Give them the power to use simple voice commands to schedule food delivery, monitor their home and pets, and find device information.

TELCO: Grow your business by extending your offerings

ELECTRONICS: Make any device smarter with an AI assistant

With embedded, voice-enabled Watson Assistant Solutions, your products can spot problems before their owners do – and even schedule a service call. Customers converse with your products to get more information, place orders or find needed replacements, quickly and hands-free. 

ELECTRONICS: Make any device smarter with an AI assistant

Product behind the solution

Watson Assistant for Industries

A customizable framework for AI consumer applications that anticipates user expectations and delivers personalized outcomes

Client success

Chameleon gets smart about energy

Powered by Watson Assistant, Chameleon offers an IoT-driven service that enables homeowners to interact with and understand their energy in an entirely new way.

Using real-time data from home appliances and other sources, users can now make smarter decisions about energy use.