Use data and AI to turn your workplace into an advantage in the fight for talent, lower costs and fewer risks.

What is an IWMS?

An IWMS (integrated workplace management system) provides key insights to help corporate real estate and facilities management professionals make smarter decisions around space utilization, capital projects, maintenance and resource planning.

Improve facility utilization and workplace experience

Booking a room shouldn’t be the hardest part of a meeting. Deliver high-quality occupant experiences by providing the right mix of space management, workplace services and user interactions.

Optimize lease administration and accounting

New regulations have far-reaching implications for your business. Secure and streamline your practices to comply with new standards and analyze financial impacts before they happen.

Maximize the quality of capital projects

Take control of your projects with advanced, collaborative project management and planning capabilities. Centralize tasks, identify risks, and drive on-time, on-budget outcomes.

Boost operations and maintenance efficiency

Reduce operating costs and better manage preventative and condition-based maintenance through tracking that helps you understand the condition of your buildings and assets.

Optimize space utilization and engage a modern workforce

An IWMS helps you manage your space. And that space matters to the people who occupy it. As the workforce changes, so do expectations for how spaces are used. That means you need the “right” spaces if you want to compete for top talent.

Optimize building operations with predictive maintenance

An IWMS can minimize disruption in your business processes through the continuous planning, management and monitoring of maintenance. While you can’t completely avoid maintenance and repairs, you can do a better job of getting in front of them — especially if you use the power of data.

IWMS-optimized building showing active offices

Gain control over your projects

Capital, facility and environmental projects have many moving pieces: identifying priorities, planning, securing the budget, selecting vendors and managing contracts. How can you handle it all?

Optimize every unit of space

Space is at the heart of your real estate strategy. Space management can help you deliver the right workplace experience and can drive up to 20 percent savings when used efficiently. Yet too often, valuable space is underutilized.

Streamline and automate lease accounting

From the initial data import operation to ongoing audit and compliance reporting, discover processes that can help you manage the complexity of your leases.

Products behind this solution


Insightful solutions for intelligent real estate and facilities management

See an IWMS in action

Understand what goes on behind the scenes in your buildings and gain visibility into your entire real estate portfolio with an IWMS. Visit the interactive site to see all the ways IBM TRIRIGA helps you drive greater operational efficiency in a building and deliver more engaging workplace environments.

Client success

IBM Global Real Estate Group

For today's real estate and facility management professionals, it's no longer about brick and mortar, or mops and buckets. It's about using technology, understanding the data, and winning the hearts and minds of employees. Discover how the IBM Global Real Estate group uses TRIRIGA to deliver the right space and the best experience throughout 78 million ft² and 1300+ locations.

Other solutions of interest

Get answers to your frequently asked questions about IWMS

Why do I need an IWMS?

Today’s buildings and workplaces are increasingly connected. As such, they’re major generators and receivers of data. An integrated workplace management system (IWMS) helps organizations capture and analyze this data, so they can better understand and improve their operational effectiveness. With the right IWMS, companies can make smarter decisions, react more quickly to change and, ultimately, create a more engaging workplace experience for occupants.

What does an IWMS do?

The “ideal” integrated workplace management system (IWMS) has been defined by leading industry and technology analysts as one that integrates functional models across real estate, capital projects, facilities space management, facilities maintenance, and environmental and energy management, within a single technology platform.

How does an IWMS reduce cost?

An integrated workplace management system (IWMS) lets an organization realize savings in multiple ways. Through connected facilities, organizations have seen significant benefits, including:

  • Increased savings in lifecycle costs for new infrastructure
  • Increased facilities utilization
  • Reduced energy consumption and utilities cost
  • Reduced space demand
  • Decreased maintenance cost

What is the difference between a CAFM and IWMS?

CAFM stands for “Computer-aided facility management” and acts primarily as an asset tracking and space optimization tool. An integrated workplace management system (IWMS) is a more robust facilities management solution that supports a wide range of business processes in real estate management.

What industries use IWMS?

An integrated workplace management system (IWMS) may be used in any industry. A truly horizontal product, an IWMS is especially helpful to those with larger real estate holdings. It may be used by both public and private companies. Many government agencies use an IWMS, too, since the technology helps them deliver more transparent solutions and addresses common public-sector issues, such as capital project management.

How does IBM TRIRIGA compare to other IWMS products and solutions in the market?

IBM TRIRIGA excels at many of the core functionalities required by the facilities management industry. Recognized as a leader by independent research firm, Verdantix, TRIRIGA is the right choice for large building occupiers or those with complex needs.

How can I speak to an expert?

To speak to an expert, you can schedule a consultation on the IBM Marketplace page.

What business outcomes can I expect from implementing an IWMS?

Choosing the right integrated workplace management system (IWMS) can add real value to an organization. In addition to the cost savings listed previously, a robust IWMS like TRIRIGA is designed to optimize an organization’s real estate portfolio in multiple ways. Examples include: a more data-driven space optimization strategy, mobile solutions to streamline facility workloads, and the ability to mitigate risks through a robust capital projects process.

How does an IWMS help me create a more engaging workplace experience?

As more digitally savvy employees join the workforce, they’re redefining the workplace experience. To help customers meet these new expectations, IBM TRIRIGA addresses three key components: space management, workplace services and user interactions.