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Civil infrastructure

Why smarter infrastructure matters

01

5 min read

A critical issue worldwide

Over the past 75 years, governments have spent trillions of dollars to build civil infrastructure – from modern superhighways, to breathtaking bridges, to smart sidewalks that collect data about pedestrian traffic. But as much money is spent on maintaining these structures, the investment on maintenance is still below the needs1, and we need to do more with the money that is invested.

Much of the world’s civil infrastructure has reached — or exceeded — their useful life span, resulting in a USD 2 trillion backlog of needed improvements in the US alone.2 Ensuring the continuity of day-to-day life for citizens worldwide without disruption will soon require repairing or replacing more than a million structures globally—a critical initiative to sustain economic growth.

As of today:

  • 9.1% of bridges are structurally deficient
  • Poorly maintained roadways cost 6.9 billion hours in traffic delays

The price of poor infrastructure2

We have made incremental progress toward restoring our nation's infrastructure. But it hasn't been enough.

Water:
6 Billion gallons lost daily
Aviation:
18% of flights are delayed
Energy:
3,571 outages
Transit:
$90 Billion maintenance backlog
Roadways:
6.9 billion hours in traffic delays
Bridges:
9.1% are structurally deficient

There needs to be an easier way to continuously track, manage and address civil infrastructure assets. These include the network of roads, rails, bridges and tunnels. They also involve the components that make up these structures, such as cables, hangers, and decks that must endure for generations.

By digitally transforming the operating model for civil infrastructure asset management, you can move from performing maintenance on a strictly scheduled bases to understanding what needs to be done based on the condition of an asset. From there you can move to using data to predict failures and create sustainable, reliable and cost-effective roads, bridges, tunnels and other critical assets.

This buyer’s guide focuses on four key decision areas where digital intelligence is merging with engineering know-how to help operators, engineers and owners safely monitor, manage, and maintain infrastructure; foresee potential failures; and prioritize critical repairs.

aerial view of a bridge

Four key decisions areas as you consider a solution that helps you manage critical infrastructure:

  1. Choosing a single platform for operations and maintenance
  2. Understanding and monitoring structural health
  3. Predicting and reacting to changing environments
  4. Mobilizing field teams for productivity and safety

Because of the critical condition of so much of the world’s infrastructure, you need to make better decisions on where, when and how to apply limited resources to address issues and ultimately create sustainable, reliable and cost-effective roads, bridges, tunnels and other critical pieces of infrastructure.

IBM Maximo for Civil Infrastructure — a new industry solution available through the recently announced Maximo Application Suite — merges digital intelligence with engineering know-how to help operators confidently and safely monitor, manage and maintain infrastructure, predict potential failures, and prioritize critical repairs.

This guide will explore the various components of IBM Maximo for Civil Infrastructure, and how it can help you with your infrastructure projects.

See the top global asset-intensive industries that rely on IBM Maximo, and why it's deployed in 99 countries and all seven continents.
2 2017 Infrastructure Report Card , Infrastructure Report Card

02

3 min read

Ensuring continuity without disruption

The world’s infrastructure is made up of millions of assets that must function each day — and those assets are getting smarter and more connected. One way that is happening is through the use of IoT technologies. In fact, the number of connected IoT devices is predicted to reach 125 billion by 2030. IoT devices can help enhance infrastructure insights and decisions that are made daily.

Fueled by IoT data and the power of AI, a digital evolution is occurring that allows teams to leverage real-time operating data and AI capabilities for remote monitoring, visual inspection and digital twins to predict the performance and failure points of the very concrete and steel that comprise critical infrastructure.

But this task is more complex than you might imagine. To manage assets throughout their lifecycle, you need an enterprise asset management system (EAM) like the market-leading Maximo Manage, the enterprise asset management foundation of IBM Maximo for Civil Infrastructure. As a single-platform solution, Maximo Manage can help you increase productive uptime through preventative and more predictive maintenance, align management, engineering and maintenance teams, and help monitor efficiency to reduce operating costs.

Atkins Global uses IBM Maximo to improve service delivery in Norway municipalities (01:42)

Best practices for operation and maintenance platforms are driven by solutions that provide the following core requirements:

No.
Requirement
1
Provides a single repository of all data, down to individual assets (and inventory), including acquisition cost, original service life, remaining useful life, physical condition, repair and maintenance history.
2
Exists as a single cloud-based platform that is accessible and easy to use across organizations and geographies, leveraging single sign-on, an intuitive user experience, functional data sharing and application integration.
3
Defines a hierarchy of defect types and severity by material/asset to standardize inspections and ensure uniform secondary activities (specialists, repairs, replacements).
4
Manages access to work items, queues, preventive maintenance schedules, analytics and schedules by user and with groups to allow teams to balance priorities and self-directed work.
5
Enables automation, documentation capture and measurement of maintenance and asset management business processes across internal departments and third parties; support service-level agreements.
6
Supports workflow and data for tracking the assets and hierarchies of assets for analytical and physical processes such as deterioration modeling, maintenance, repair, overhaul and replacement decision-making.
7
Supports cost reductions by more effectively controlling work done by internal and external resources, including scheduling and dispatching capabilities, and reducing unnecessary or duplicative work.
8
Leverages spatial, linear and structural location paradigms to capture location specific data, guide work, and optimize resource deployment by clustering work to optimize crew routing across roles, including inspectors, operations managers, engineers and technicians.
9
Leverages and provides inputs to financial management (ERP) systems and processes to support precise assessments of value, cost, and risk to drive appropriate budgetary activity and maintenance strategies.
10
Industry standards and processes asscociated with the management, monitoring and maintenance of infrastructure assets; for example, ISO 55000 (PAS55).

03

3 min read

Reducing maintenance costs and risks

Often, civil infrastructure assets begin to fail randomly as age-degradation patterns go unnoticed and traditional time-based preventive maintenance strategies stop working. Usage data and other information can only provide part of the picture.

You need deep data-driven inspection and repairs that use structure-specific health models, material-specific defect types, and component-specific condition severity to ensure the right response, at the right time, to avoid risks and ensure safety while minimizing cost. IBM Maximo Health merges condition-based approaches with sensor data to allow IBM Maximo for Civil Infrastructure to give you a better understanding of the current and predicted health of the components within all of your structures, and can be extended with IBM Maximo Monitor using AI-powered anomaly detection to get deeper, real-time insights. This way, operators can make faster decisions to safely extend the life of the components and understand when replacements or repairs are truly needed. Delaying component replacement — and packaging tasks together to optimize structure closures — will save money and improve the availability of a structure, too.

Do you know what your assets are saying? (02:26)

Best practice approaches for structural health are driven by solutions that provide the following core requirements:

No.
Requirement
1
Provides an easy-to-use framework for capturing and standardizing health of an asset and its components.
2
Scores the health of individual assets based on defects, age, weather and other factors.
3
Alllows integration with a wide array of sensors (GPS, accelerometer, acoustic, visual, environmental, weight, motion, etc) to feed health models and scores at an asset and composite (structural) level.
4
Provides out-of-the-box integration, dashboards, health and anomaly detection algorithms with little to no coding, or data-science knowledge.
5
Provides defect catalogs and easy-to-understand severity rankings aligned to industry-wide standards.
6
Provides access to defect history for assets, allowing teams to monitor defects and their changes over time and make corrections in planned work and timelines.
7
Leverages structural health information and analysis to provide inputs for regulatory reporting, reducing the time and increasing accuracy.
8
Uses visualization techniques to help users understand the condition and severity of a road, bridge or tunnel structure at a glance.
9
Uses visualization techniques to help users understand the condition and severity of a road, bridge or tunnel structure at a glance.
10
Introduces input from sensors and weather into the health calculations, aggregating data on specific scenarios into overall assessment of risk to health on the suspension bridge or tunnel model.

04

3 min read

The daily impacts to civil infrastructure

Predicting the impacts on civil infrastructure over decades is challenging. Assets are constantly moving and exposed to nonstop usage as well as ever-changing weather conditions. Because materials react differently to different stimulus over time, the condition of an asset today will not reflect the condition in a month, a year, or ten years from now. IBM Maximo Predict, one of the capabilities that make up IBM Maximo for Civil Infrastructure, can analyze all of your data, including visual and sensor-based data to help you better understand the risks to your assets today and in the future.

But with possibly hundreds of complex decisions to make every year, where do you start? By having a continuous source of information on usage, environment, condition, and more, and by comparing historical or third-party data, you gain a more predictive understanding of the situation. Then, you ensure findings from new data spur action, not just recording within a system.

30 percent
of maintenance activities are
carried out too frequently3
45 percent
of all maintenance efforts are ineffective4

Here’s why you should include predictive maintenance in your operating model.

Read the infographic (730 KB)

Best practices for predictive maintenance of Infrastructure include utilizing solutions that provide the following core requirements:

No.
Requirement
1
Predicts potential failures and identify defect to prioritize and scope infrastructure work and plan outages more effectively to reduce impact on traffic.
2
Monitors, receives, manages and analyzes large amounts of data from the sensors already deployed (condition, environmental, visual) and update predictive models.
3
Visualizes the current state of your bridge, tunnel, rail or road and precise locations using 2D/3D views, including digital twins.
4
Ability to augment a visual image (mark up) with outlines and labeling to support classification, object detection, image segmentation models and motion detection AI models.
5
Augments sensor and visual data with AI to predict very specific structural and component failures and anomalies in real-time to extend the life of components such as bearings, shocks, hangers, and decks.
6
Provides configurable visualization to rapidly develop user experiences aligned with processses and workflow.
7
Provides the framework and a library of visualization capabilities.
8
Provides defect catalogs and easy-to-understand severity rankings aligned to industry-wide standards.
9
Detects and corrects real-time inference service for detecting issues that can be immediately corrected within installation or operation.

05

3 min read

The new civil engineers and inspectors

person wearing protective gear walking by a pipeline in underground tunnel

Throughout the 20th century, infrastructure engineers, inspectors and maintenance crews were equipped with an assortment of big, heavy tools and good old-fashioned know-how. They could fix just about any infrastructure asset. But today, infrastructure assets are larger, more complex and smarter than they were in the past.

The introduction of IoT and AI into the world of civil infrastructure — and an acceleration of skilled resources leaving industrial roles — has created a need for new tools and approaches to help the knowledge transfer from engineers and inspectors to new professionals. These new professionals are digitally savvy and hold a different set of expectations for their roles.

They want to use their mobile devices and have access to detailed knowledge from AI and predictive analytics to leverage visual inspection, remote monitoring, structural health and predictive maintenance capabilities to manage work, costs, and risks — and help them quickly and accurately resolve complicated issues. All of which is available with IBM Maximo Mobile, one of the capabilities in IBM Maximo for Civil Infrastructure, Plus, the use of remote monitoring data and real-time analytics allows them to intervene before small problems become unproductive, unplanned issues.

IBM Maximo Assist (previously Equipment Maintenance Assistant) (02:26)

Best practices for building a new workforce include utilizing solutions that provide the following core requirements:

No.
Requirement
1
Even when disconnected from a network, resources will be able to access work details and update asset records. Data is synchronized when connectivity is restored.
2
Leverages native mobile device (phone/tablet) capabilities to improve productivity: camera to add pictures and videos to inspections and work orders, use voice to text input, etc.
3
Provides step-by-step workflow and guidance to help technicians complete specific tasks in sequence and completely.
4
Leverages AI computer vision with the mobile device camera to capture images to help with anamoly detection and defect placement/classification.
5
Enables technicians or contractors to use an AI assistant or AR to collaborate with remote experts to address challenges and scale knowledge across the enterprise.
6
For work execution it should be possible to update actuals, logs and other relevant fields while the work is being performed on the asset location.
7
Supports route optimization to sequence and assign work by vendor, location, skills, and capacity. Also use location and proximity to cluster scheduled work.
8
Uses IoT data, wearables, and other data collection (edge) to continuously monitor your workers and their environment to ensure they are safe.
9
Ability to customize the mobile workflows and user interfaces for different user types, exposing relevant functionality and data for key role based processes.
10
The ability to support hands-free mode during key processes like inspections, repairs, machine operations, closures and weather events.

06

1 min read

Dive deeper

Reinventing how the world’s infrastructure is managed will both reduce risk and drive economic reward. It requires a complete view of assets, activities, and investments, supported by best in class solutions and a trusted partner. IBM Maximo for Civil Infrastructure provides a powerful suite of tools relied on by industry leaders around the world, to ensure they can deliver needed societal, environmental and economic benefits for years to come.

IBM collaborated with Sund & Bælt — which owns and operates some of the largest infrastructure in the world — to develop our AI-powered IoT solution designed to help prolong the lifespan of aging bridges, tunnels, highways, and railways.

Maximo is a management system where we not only can write out work orders, but we see it as basically the foundation, the spine, of everything we want to do from a digitization point of view.”
Jens Brorsen
Manager, Data & Digitalization
Sund & Bælt