IBM Maintenance Essentials offers a better way to manage operations

Built on the powerful, secure IBM Cloud, this affordable Software-as-a Service (SaaS) solution helps your team efficiently manage critical assets and maintenance work orders from anywhere, anytime. 

Work where you want with the device you want. IBM Maintenance Essentials supports mobile phones, tablets and desktops, automatically conforming to the device format.  You can work in the office on your laptop, and then go into the shop and get updates on your cellphone.

One solution for all

Effectively maintain critical equipment, from front office to storeroom

Meet Tim, a buyer at a mid-sized food and beverage production company

“I need to select the right suppliers, approve parts and manage procurement.”


Meet IBM Maintenance Essentials

Improve insight into procurement with real-time visibility into production, parts reorders, billing and new suppliers.

Meet Fran, a worker at a facilities management company

“I want to report a problem, quickly and easily—and I need it fixed fast.”


Meet IBM Maintenance Essentials

Self-service requests allow users, from business professionals to machine operators, to submit details, such as photos or videos, that speed resolution, and easily track status updates.

Meet Vance, a work supervisor at a municipal water treatment facility

“I need to prioritize work efforts and meet my goals within budget and on schedule.”


Meet IBM Maintenance Essentials

An integrated dashboard offers consistent, accurate views of work orders, scheduling and budgets to help monitor and assign jobs.

Meet Fred, a storeroom clerk at a mid-sized manufacturer of machine parts

“I need to have the right part at the right time to keep the maintenance work as efficient as possible.”


Meet IBM Maintenance Essentials

Inventory made easy and organized, with insight into spare parts and consumables to meet business needs and satisfy internal users.

Meet Sam, a work technician at a chemicals manufacturing company

“I need to fix the broken equipment, maintain work quality and mentor junior technicians.”


Meet IBM Maintenance Essentials

Review the status of assigned work status, easily record activities and report problems without IT support, and reduce rework.



Work orders, from creation to completion

Review work orders automatically generated from service requests, or easily create your own. Approve, assign, monitor and close the job, all on a single dashboard in the Work Center.

Prioritize and start working right away

Whether work is planned or unanticipated, it needs to be done as soon as possible. The Work Center shows all assigned work and highlights what’s overdue. Track your progress and mark completed.

Submit and manage service requests

Something needs fixing, and you have the power in your hand to report it using the Manage Service Requests tool. Anytime, using any device, your request automatically goes to the work supervisor to begin the maintenance journey.

What is CMMS?

Want to learn more about CMMS and why you should move to a cloud-based maintenance solution? Read about computerized systems that make maintenance management  easier and  more reliable.