Productivity unlocked with AI assistants
Get easy, conversational access to the information and task automations you need to better serve customers and get stuff done
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Let's create new ways to work and serve customers

AI should be about making things better for people. Enter AI assistants, where AI and automation meet to support employee and customer experiences. Pre-built to add value quickly, our AI assistants feature ever-expanding skill sets, AI models that constantly learn and automations that can be orchestrated in real time.

Our AI assistants can empower employees to do work – without needing to have expert knowledge – across a variety of business processes and applications, including automating customer service, generating code, and automating key workflows in departments like HR.

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AI assistants

Unlock new levels of productivity with these three AI assistants

AI and automation for every employee
Free employees from repetitive work and help them make better, data-driven decisions and deliver faster outcomes.
Answers and actions automated
Remove the friction of traditional support and deliver great customer care with a built-for-business conversational AI platform.
Enterprise-grade AI code generation
Enable developers of all experience levels to write code with AI-generated recommendations.
See how organizations achieved new levels of productivity and customer service with AI assistants Sport Clips
This major US hair care franchise is aiming to grow its workforce by 30% and improve employee productivity and engagement using responsible AI and intelligent automation.
City of Helsinki
This capital city is using a ‘multi-chatbot’ to combine capabilities and data from 6 healthcare and social services – tearing down siloes to deliver user-friendly citizen services more efficiently.
Camping World
This large retailer of recreational vehicles reimagined its customer experience using an AI assistant named Arvee – helping to increase customer engagement by 40% and agent efficiency by 33%.
IBM watsonx Orchestrate allows you to create your own virtual assistants. They take care of the routine tasks so you can focus on the work you love.
Let's rethink customer service
If you were to design your customer service experience for a new company, where would you apply AI to attract and retain more profitable customers?
What are generative AI models?
With all the buzz around ChatGPT, IBM expert Kate Soule explains how large language models work and what this form of generative AI can do for the enterprise.
The power of automation: Productivity and agility
Read the report to learn what other executives are prioritizing.
Engage IBM Experts

Co-create an AI assistants strategy to increase productivity and improve customer experience. 

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Next steps
Demo IBM watsonx Orchestrate

See what a digital worker can do for your team.

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Try IBM watsonx Assistant

Experience the power of conversational AI chatbots.

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