Overview

Increase the agility of customer sales and service systems by modernizing your airline’s reservation system on a common, open platform.

How it works

Using enterprise modernization capabilities that combine business process management with a service-oriented architecture (SOA), you can simplify processes across your enterprise and with your alliance partners and provide a consistent customer experience across multiple booking channels.

How you benefit

By implementing a streamlined common platform, you can reduce technology and distribution expenses, support new products and fees more rapidly, and increase customer loyalty and revenue.

  • 70% lift in quality of weather data for smarter flight planning
  • Increased passenger comfort and safety by avoiding difficult flying conditions
  • Optimized fuel efficiency, reducing carbon footprint and flue costs 

Success stories

Alitalia uses real-time weather analytics to lift comfort levels sky-high

WestJet empowers employees with insight into flights, luggage and customer service to keep everything running smoothly

Garuda Indonesia manages all its Aircraft iPad, apps and content securely and centrally anytime and anywhere

Additional resources

Weather Solutions for Aviation

Transform superior weather info into flight safety, efficiency and performance

Fleet optimization for travel and transportation

Learn how IBM can help fleet owners increase asset utilization, improve customer service, and reduce operating costs.

Speak with an IBM Travel and Transportation expert