Solution areas

Gain insight to improve the customer experience, operational agility and maintenance.

Airline customer experience

Personalize the passenger journey end to end.

Operations management

Accelerate operational excellence with IOT and cognitive AI-driven computing.


Place comprehensive, AI-based insights into the hands of your mechanics.

Who we work with

Korean Air improves on-time performance

Korean Air uses Watson™ to help maintenance and cabin crews report, diagnose and solve problems more quickly.

Happy employees, satisfied passengers

TAV Airports empowers employees to take a more active role in the business.

They sky is the limit

Allegiant Air changes course by leveraging cloud-based data and analytics to offer personalized journeys and full travel services.

IBM Technology

Artificial intelligence

Optimize your airline operations with insights and knowledge gained from AI-based solutions.


Leverage IoT to connect all devices and systems and keep operations running smoothly and on time.


Let cloud-based data and analytics help you customize passenger experiences down to the tiniest detail.

Trends and news

Improving connections

United Airlines’ digital strategy better connects employees to each other and to passengers, improving efficiency and customer satisfaction.

Personalizing airline travel

Use AI to better anticipate passengers’ needs and provide a stress-free journey every step of the way.

Deliver the extraordinary

Tap into the power of AI to deliver superior travel experiences.

Explore dynamic solutions

Learn how state-of-the-art technology can help your airline soar past the competition.