Built on history, powered by vision
IBM has a rich background building mission-critical cloud infrastructure, migrating IT workloads to the cloud, mitigating risk and virtualizing network functions. All of this experience is relevant to the present, as well as the future of the telecommunications industry.
Equally relevant is IBM’s history in IT cloud and IT workloads, as well as network cloud and network workloads. Bringing these two historically separated environments together into a single cloud-based platform is essential. A clear vision for using automation, security and data to transform the business of telecommunications is the reason why the following CSPs have turned to IBM to create their futures.
Verizon is well positioned to use its unique and trusted role in communications and capture value from enterprise 5G adoption. But to truly realize the transformational potential of 5G, the company realized it needed a partner that understands cloud. That’s because all its innovations must be powered by agile network platforms that can support AI and data-intensive use cases as low-latency edge computing moves closer to where data is created and captured.
Verizon is embracing an open hybrid cloud platform that enables a world-class operations environment, aligned to its next-generation vision of an intelligent, highly automated and efficient 5G network. IBM Global Business Services®, a leading systems integrator in the telco industry, is also integrating IBM Telco Network Cloud Manager solutions into Verizon’s service orchestration platform to automate and manage services much more efficiently. With this transformation, Verizon can scale and deploy new services across a variety of environments, speeding innovation that delivers new value to customers.
Telefónica Tech Cloud Garden
Telefónica Tech, a division of the Telefónica Group, built an offering called Cloud Garden, a managed platform that brings the cloud down to earth, providing enterprises across industries with faster, easier access to resources that accelerate innovation. The challenge, for Telefónica Tech, was how to bring all the leading public clouds, including advanced services for AI, analytics, IoT and blockchain, into a single, seamless space where the underlying IT would be transparent to customers.
Telefónica Tech brings it all together using IBM Cloud Pak software, which allows customers to develop and run services and business use cases on any of these platforms, and combines it all into a single, seamless solution—including integration with existing, on-premises systems. The cloud-native development components in the IBM Cloud Pak software allow new services to be developed directly within Cloud Garden, while its Red Hat OpenShift container platform enables portability between existing, private cloud and public cloud environments.
Bharti Airtel recognized that delivering a consistently high-quality customer experience—fewer dropped calls, better-quality video and low data latency—is the key to its growth and competitiveness. The broad challenge was in optimizing the operations of a highly complex and diverse network spread across multiple environments. With traditional manual processes for fault detection and a new cloud capacity provision constraining flexibility, Airtel saw AI-enhanced automation as the answer. But without the ability to orchestrate across silos of multiple clouds and systems, automation wasn’t feasible. Vertically separated clouds are what Airtel had; horizontally connected hybrid is what it needed.
Airtel embarked on a broad architectural transformation, the first step of which was to implement an open hybrid cloud network running on the Red Hat OpenStack Platform and Red Hat OpenShift. On top of this network, Airtel—working with teams from IBM Services®—developed an automated, one-click cloud provisioning process that handles every stage from plan to build to run. With this new tool, a network planner or engineering team’s request for a new site has become a virtually touchless, completely catalog-driven user experience. This tool has enabled Airtel to reduce cloud implementation time by 75%—from four weeks to one week—while all but eliminating the implementation errors that can degrade the customer experience, weaken satisfaction and ultimately reduce revenue.
Network transformation is business transformation
IBM’s real-world experience is driving the next wave of network transformation into business transformation. 5G, fixed line and everything between can be modernized and connected like never before. Automation decreases time to revenue and accelerates opportunity. New services can be created more quickly and efficiently so new revenue streams can be developed rapidly.
It adds up to unprecedented business potential that can be quickly transformed into real, tangible value.