IBM Business Process Optimization capabilities can accelerate enterprise process transformation in support of business outcomes. Achieve cost efficiency, agility and effectiveness throughout the entire enterprise and business processes. Cloud technology further decreases costs and drives operational performance.

How it works

Business Process Optimization solutions from IBM help TME clients assess their present capabilities and limitations, enable informed decisions about what they want and need from their IT departments, and implement the necessary changes to reinvent how their IT departments contribute to corporate goals.

Examples include consolidation of back-office systems, such as CRM, F&A, procurement/SCM and HR, into shared service centers, applications and API rationalization, enterprise architecture design and implementation, cloud enablement, and organizational change management. The IBM solution can apply the insights derived from using IBM Watson and systems integration with cognitive computing capabilities.

How you benefit

A transformed enterprise has optimized operations to drive sustained transformation with predictable business results. It also rationalizes support functions to enable economies of scale, an optimized global footprint, strong governance driving continuous improvement, expanded consolidation approaches, and embedded intelligence into operations.

Success story

“IBM provided excellent support during the transition to Oracle solutions, and brought in many resources to make the project a success.”

—Thibaud Rerolle, Chief Technology Officer, Safaricom

Speak with an IBM Telecommunications, Media & Entertainment expert