How do you hold the media accountable?

Establishing a blockchain solution provides transparency, efficiency, speed and security. See how IBM Blockchain technology can work for media and entertainment.

44 billion

is the amount advertisers are expected to lose to ad fraud by 2022.*

Solution areas

Discover call center solutions

Increase caller satisfaction with customer intelligence and insights to enhance your contact center.

Deliver personalized experiences

Learn how AI and advanced analytics can help you optimize customer experiences in real time.

Drive network transformation

Explore how leveraging both AI and automation can modernize and virtualize your network.

Who we work with

Vodafone

Vodafone’s AI chatbot, TOBi, improves customer satisfaction by understanding and solving customer needs more than 90% of the time.

Syniverse

Built a solution to clear and settle roaming charges using the IBM Garage method and blockchain to stay ahead of the 5G curve.

Expert insights

To stay competitive, TELUS wanted to bring new services, faster speeds, and improved reliability to customers. IBM Telecommunications VP and CTO Craig Ferrell discusses how IBM is helping the service provider transform its network in Canada.

IBM Technology

Reinvent your telecommunications, media and entertainment business with agile, scalable networks and platforms to deliver new and innovative services, improve customer experience, and gain efficiency.

Cloud

Rely on the IBM Cloud™ to securely deliver your services and content, generate new sources of revenue, and transform customer relationships.

Artificial intelligence

Harness the power of IBM Watson® to make faster, more informed decisions about customer engagement and business operations.

Data

Use data and analytics to improve the customer experience through personalization across all channels and services in real time.

Blockchain

Apply blockchain solutions to digitally transform your business with streamlined internal processes and increased transparency, generating new revenue sources.

Trends and news

Keep your creativity confidential

Cloud providers may be using your data to gain competitive insights. IBM Cloud is private and secure.

Transparency in advertising is here

Blockchain improves digital advertising supply chains with clarity and reconciliation.

Global Industry Agenda

How can telecommunications industry leaders seize opportunities today to win tomorrow?

Learn more

Discover the IBM solutions to help you transform your Telecommunications, Media and Entertainment business. Speak with an IBM representative today.

*Source: Juniper research, September 2017