Our mission

IBM is working with the world's top insurers to reinvent their industry. We provide insurers with cutting edge capabilities, an industry expertise and a global delivery presence to unlock renewed customer relevancy, deploy agile business models, and drive operational excellence.

Customer experience

Deliver what customers really want

AI-driven insights help insurers create exceptional customer experiences.

Groupama

With telematics, Groupama transformed its auto offerings. Real-time, real-world driver data now rules.

Amica

Revolutionizing claims processing with a groundbreaking app.
 

Desjardins

Goes the extra mile to help clients avoid damage caused by extreme weather.
 

Meet the new IBM z15

The cloud you want – with the privacy and security you need.

Solution areas

Insurance platform

Modernize all aspects of business on an integrated, security-rich, cloud-based platform.

Blockchain

Add trust, transparency and traceability to transactions across your insurance business.

Robotic process automation

Implement technology and manages execution without altering infrastructure or systems.

Security

The power of Watson™ helps you transform risk, compliance and financial management.

Generali and IBM Services

Transform into a cognitive enterprise with AI-driven intelligent workflows.

Watson Expert Assist

AI-driven intelligence helps answer customer questions up to 60% faster.

Trends

Two-speed insurance market

All insurers see potential disruption, yet only outperformers are reacting.

Compliance webcast

Build risk strategies to help navigate security and regulatory requirements.

Innovation in insurance

Improve business outcomes and profit by focusing innovation on decision-making.

Events

InsureTech Connect

If you were unable to attend, you haven’t missed out. Listen to industry leaders discuss how to enhance value to your customers by merging the power of data, AI and IoT.

Learn more

Discover how dynamic solutions from IBM can help modernize your insurance client experience.