Transform the public’s perception of government

Governments need to digitally transform to deliver services citizens want and need. The public expects the agility and efficiency found in the private sector, and governments must embrace new technology, processes, ideas, and workforce skills to thrive.

75 percent

of government entities are distrusted by citizens, consistently performing below other industries.

Industry segments and solutions

Social programs

Improve the lives of those in need with AI-enabled social programs management.

Infrastructure and citizen services

Internet of Things, analytics and AI infuse insights into transportation, facilities and local economies.

Defense and intelligence

Improve mission readiness and operations with advanced AI, analytics, security and hybrid cloud.

Borders, customs and immigration

Drive innovation in customs, borders and global trade with cognitive AI computing and blockchain.

Public safety and policing

Discover intelligence led solutions to help reduce crime and protect citizens.

Tax and revenue management

Utilize AI and your data to minimize tax fraud and optimize revenue.

Hear from your peers

Protecting vital services from disasters

Implementing a continuous availability solution based on IBM® Z® technology provides Puerto Rico with the IT resiliency they need to weather any storm.

Empowering a healthier community

Sonoma County and IBM help improve all aspects of citizens' lives, from emergency disaster response to homelessness to healthcare.

The digital transformation of Europe’s busiest port

Larger than most cities, the Port of Rotterdam is creating a seamless journey by connecting its physical and digital worlds. Smart infrastructure means smart decisions.

IBM Technology

Cyber Security

Create layers of defense against evolving threats with a security-infused system.


Support secure data management, appropriate access, and data privacy with IBM Cloud™.

Artificial intelligence

Use unstructured data to detect patterns, recommend solutions, and improve decision making.

Trends and News

Accessibility on the go

Learn how smart technology powered by IoT helps provide independence to those with limited mobility.

Can traffic lights be intelligent?

Discover how AI can capture and analyze video data to make traffic lights smarter on a street level.

A Strange Exchange: brain science and public safety

One person studies how brains work. The other is a public safety expert. Their conversation? How to change the world.

Learn more

Engage an expert to learn more about solutions for government entities.