People’s needs are complex and constantly evolving. Building insights into those, identifying risks and finding ways to proactively and holistically support the well-being of individuals and families helps health and social service agencies keep communities and clients healthier and more economically viable.
Citizen-centric services improve outcomes
Citizen-centered service delivery can improve outcomes for individuals, families and communities while helping to control costs
¹ Institute for Alternative Futures. Community Health Centers Leveraging the Social Determinants of Health, 2012. Available at: http://www.altfutures.org/leveragingSDH (link resides outside ibm.com) (Accessed 9 February 2013)