Insights is the key

People’s needs are complex and constantly evolving. Building insights into those, identifying risks and finding ways to proactively and holistically support the well-being of individuals and families helps health and social service agencies keep communities and clients healthier and more economically viable.

Citizen-centric services improve outcomes

Citizen-centered service delivery can improve outcomes for individuals, families and communities while helping to control costs

Improved outcomes and personalized care through better insights

Data driven insights help uncover hidden patterns for each citizen, so case workers can right size service recommendations based on needs and qualifications.

Manage data to improve service delivery

Up to 50 percent of health variance is due to social and environmental factors.¹ Proactively addressing the social determinants of health can reduce costs and promote better holistic care.

Helping health and social service providers work together can dramatically improve outcomes for the people in greatest need — and even reduce hospital visits by up to 40 percent.²

Camden Council drives cost-effective services by gaining a single view of how the council engages with residents.

Create a 360-degree view of each person you serve

See how healthcare and social service agencies can integrate structured and unstructured data from multiple sources to better understand an individual’s activities, interactions and needs.

Get started

Let IBM help you manage, analyze and understand data to enable better health and social outcomes for individuals and the communities in which they live.

¹ Institute for Alternative Futures. Community Health Centers Leveraging the Social Determinants of Health, 2012. Available at: (link resides outside (Accessed 9 February 2013)

 ² Dr. Atul Gawande, “The Hot Spotters — Can we lower medical costs by giving the neediest patients better care?” The New Yorker, January 17, 2011: (link resides outside