Welcome to
Seat Pleasant, MD.

A Smart City of Excellence

Located 10 miles from Washington, DC, the city of Seat Pleasant, Maryland has embarked on a digital transformation to improve security, safety, resilience, and social services for its 4,500 residents. The city is using IBM Intelligent Operations Center (IOC) and IBM Watson Analytics to give government leaders and employees the insights needed to reduce crime, quickly respond to citizen requests, and deliver 24x7 services to this now thriving community. Are you interested in advancing your digital transformation to provide an improved citizen experience?

Get Smarter: Read the report today



Mayor: Eugene W. Grant, City of Seat Pleasant


Watch the video

Mayor: Eugene W. Grant, City of Seat Pleasant



Empowering A City and Its Citizens

“Taxpayers want to know, is my government being efficient?”

The city of Seat Pleasant is using analytics to remove inefficiencies in its processes and programs to offer better, personalized services to its residents while saving taxpayer dollars. Are you interested in advancing your digital transformation to provide an improved citizen experience?

Get Smarter: Read the report today

Chief of Police: Devan A. Martin, City of Seat Pleasant


Watch the video

Chief of Police: Devan A. Martin, City of Seat Pleasant



Using Data to Deter Crime

“People have trust in the process now. It's transparent.”

The city of Seat Pleasant is using IBM Intelligent Operations Center (IOC) to make fact-based decisions to reduce crime rates in the city while improving trust between the police and the community. Are you interested in advancing your digital transformation to provide an improved citizen experience?

Get Smarter: Read the report today

Director of Public Engagement: Sharron Lipford, City of Seat Pleasant


Watch the video

Director of Public Engagement: Sharron Lipford, City of Seat Pleasant



Making Government
More Responsive–24/7

“Turnaround time has increased by 98%”

From reporting potholes and crime, to scheduling city-funded transportation for the elderly, to finding trash pickup and building code information, Seat Pleasant citizens get their issues resolved quickly and questions answered immediately with 24x7 access to government services. Are you interested in advancing your digital transformation to provide an improved citizen experience?

Get Smarter: Read the report today

Director, Connected Government Solutions: Mohamed Abdelhameid, City of Seat Pleasant


Watch the video

Director, Connected Government Solutions: Mohamed Abdelhameid, City of Seat Pleasant



Connecting Citizens
to
Services with Cloud

“They get a real-time, live view of all city operations.”

The government of Seat Pleasant has 24x7 access to the information it needs to improve response time to residents' service requests, while reducing costs and the strain on resources. Are you interested in advancing your digital transformation to provide an improved citizen experience?

Get Smarter: Read the report today