Technology solutions for social programs management
Help individuals by enabling caseworkers to coordinate service offerings with insights into their clients' comprehensive needs
How it works
IBM solutions can integrate all client interactions and remove the silos found among social assistance agencies to help citizens in need gain access to the services they are eligible for. This comprehensive solution helps caseworkers:
Determine desirable outcomes and which combination of services will meet client needs
Fast-track simple claims and route complex claims with intelligent processing
Reduce duplication, overlap and errors
Evaluate socio-economic factors and their impact on current service offerings and demands
Speed up the delivery of benefits
How you benefit
Our tailored offerings built with deep analytics and cognitive computing capabilities provide insight across the entire lifecycle of care, enabling agencies to connect citizens to the right Programs and differentiate service plans based on each person’s or family’s unique circumstances.
North Carolina identifies millions in suspicious Medicaid claims using advanced analytics
IBM Watson Health, including solutions from Curam provides a portfolio of business and technology capabilities that offers prebuilt social program components, business processes, toolsets and interfaces.