Human and social services software to support citizens and caseworkers

The well-being of vulnerable populations is advancing with the aid of human and social services software technology. Innovative use of data management, analytics, AI and hybrid cloud architecture helps streamline case management software across agencies. Vital services benefit from automation and improve functionality, including security-rich access to actionable data and having the ability to engage with citizens in real time.

Such digital transformation in social services is accelerated with the IBM Garage™, a very human model for solving complex problems that can help renew the focus on constituents and outcomes by helping build an improved case management solution.