The next evolution of human and social services information systems

The well-being of vulnerable populations is advancing with the aid of human and social services software technology. Innovative use of data management, analytics, AI and hybrid cloud architecture helps streamline case management software across agencies. Vital services benefit from automation and improve functionality, including security-rich access to actionable data and having the ability to engage with citizens in real time.

Such digital transformation in social services is accelerated with the IBM Garage™, a very human model for solving complex problems that can help renew the focus on constituents and outcomes by helping build an improved case management solution.

Human and social services software solutions

IBM Watson® Health for government

Improve human outcomes through client management and social services innovation.

IBM Garage™ for public sector

Collaborate in new ways to drive human services software innovation and transformation.

Watson Assistant for Citizens

Improve customer support by delivering fast, accurate information to your citizens.


The future of social work

Transforming government agency social program service providers with AI.

Mental health and technology

Improving access to mental and behavioral health resources with technology and better data collection.

Community service

Balancing public health with economic vitality using a client portal app that identifies health risk.

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