Contract Summary

Contract Overview

To ensure our customers have access to highly qualified personnel and solutions for Performance Management/Continuous Process Improvement, IBM offers this BPA for GSA PM/CPI. These services include:

  • Strategic Planning and Performance Management
  • Strategic Business Analysis
  • Process and Performance Improvement
  • Communications and Change Management
  • Training Certification and Recognition

Rate Tables

Rate Tables

At the present time, a BPA Managment (BPAM) Fee is not applicable to this BPA, which may provide cost savings for departments. Additionally, the discounts offered by IBM and its team members provide a better value for delivery and performance management and continuous process improvement.


Contract team

IBM and our partners bring full services, flexible, and world-class support to this important BPA. The IBM Team possesses deep expertise and extensive capabilities that encompass the full scope of services that span the BPA. Team IBM also provides a range of ancillary services and products that support major Federal agency strategic transformation goals. For more than a decade, the IBM Team has served as a strategic partner to an array of Federal agencies on a major transformation initiatives and has been at the forefront of large-scale performance improvement. Through this BPA, we will leverage our best practices and lessons learned to assist Federal agencies lean forward and respond to today's challenges with clarity, focus, and direction.

IBM has established a dedicated team to assist you and your organization. Please feel free to contact the appropriate individual below with questions or issues.