The smart metering solution from IBM automates the collection and transport of meter information to extract meaningful customer usage data to understand actual resource usage. During times of stress on the grid, advanced meter management can be an important source of data enabling the rapid, frequent reading of meters to improve understanding of consumer usage and make informed decisions about operations during times of high demand or shortages.

How it works

Using a combination of digital sensors, network and data management, and advanced analytics, you can:

  • Understand demand in near real time
  • Identify and respond to outages faster
  • Improve productivity and safety by automating tasks
  • Ensure compliance with regulations

Greater insight into energy consumption patterns enables you to generate accurate load profiles for better resource planning and provide time-based billing to reward customers for off-peak use.

How you benefit

This solution provides a number of benefits, including:

  • Enhances customer service and reliability with improved outage management gained by automated data collection and analytics
  • Enables greater energy conservation by giving consumers tools they can use to help manage their energy usage
  • Streamlines operations and helps reduce operating costs through integrated data management and reduced number of truck rolls to customer or facility sites

Success story

Oncor delivers customer benefits through an integrated smart grid

Empowered customers and a comprehensive view of infrastructure helped this Texas utility proactively identify and fix outages, reduce consumption, and improve emergency-response time by as much as 40%.


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