Client stories
Northumbrian Water uses crystal-clear customer data to enhance service, improve efficiency, and cut operational costs.
AI driven Customer Care for utilities
Merge human and artificial intelligence to engage customers with personalized experiences and create a seamless journey across every interaction.
Our AI-driven Energy and Utility Customer Care solutions are the tools industry leaders use to deliver exceptional customer service.
Make every interaction count
Improve customer satisfaction by implementing, modernizing, replacing and maintaining customer information systems, while integrating them with other applications across the enterprise.
Weather drives demand for new revenue streams
IBM JOURNEYfx
Understand your ideal consumer better than before with the IBM Watson Advertising audience-derived location targeting platform.
Learn more
Discover the IBM AI-enabled suite of products that can help transform your utility.