Stay competitive by creating superior customer experiences
Today’s consumers demand quality experiences. Electronics companies are under pressure to offer not only advanced technology, but also services designed to enhance the customer experience.
How it works
The solution takes real-time feeds from multiple sources, performs on-database analysis, and distributes reports and dashboards using automatic prompt controls. It can also schedule simultaneous or sequential batch reporting jobs for multiple output formats. This gives you:
Greater customer loyalty and satisfaction
Higher sales prospect conversion rates
Reduced marketing campaign execution costs
How you benefit
Results are directly aligned with IBM’s industry-leading Smarter Commerce solutions, including Cognos, IBM Customer Experience Analytics, ILOG, SPSS, and Unica – giving you flexibility in selecting and tailoring solutions to meet your marketing needs.