Banking blog

Getting back to basics: Omni-channel engagement

Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like.
Written by: Jouk Pleiter

Three success factors in security operations

There are five trends that all industries are facing, but I’d argue no industry is feeling them more acutely than financial services.
Written by: Paul Schultz

The SIFMA Ops Report: Three trends in AI

Last week, I had the pleasure of hosting a panel at the SIFMA Ops conference in Phoenix. Joined by leaders from UBS, Morgan Stanley, DTCC and Price Waterhouse Cooper, we explored where the industry was with adopting AI technologies.
Written by: Ron Lefferts

Getting back to basics: Omni-channel engagement

Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like.
Written by: Jouk Pleiter

The SIFMA Ops Report: Three trends in AI

Last week, I had the pleasure of hosting a panel at the SIFMA Ops conference in Phoenix. Joined by leaders from UBS, Morgan Stanley, DTCC and Price Waterhouse Cooper, we explored where the industry was with adopting AI technologies.
Written by: Ron Lefferts

Disrupting the disruptors: Are incumbents winning the battle?

A new IBM Institute for Business Value study presents a windfall of actionable intelligence that helps business leaders make the best decisions.
Written by: IBM Staff

What the technology, process and people of a future-ready bank look like

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. 
Written by: Stephen Mortefolio

Welcome to the age of the incumbent in banking and insurance

We, in the financial services industry, are leading the charge, ushering in “the age of the incumbent."
Written by: Nicholas Rogers

Promontory Financial Group CEO on the future of RegTech

We are in the middle of a cryptocurrency “explosion” that is ripe for regulation.
Written by: IBM staff

Building and monetizing financial services apps on IBM Cloud

As the financial services industry continues to be disrupted by smaller, agile fintech startups, long-established financial institutions are looking for ways to keep pace.
Written by: Lawrence Johnson

Why agile banks are relying on hybrid cloud

Today, disruption, change, and competition are the new paradigm for banks. To address this, banks are moving at lightning speed to find new ways to become more flexible.
Written by: Lynn Kesterson-Townes

Digital transformation: How a three-phase process can fund itself

Digital transformation is on the agenda of virtually every bank and insurance company in the world.
Written by: Gary Napolitano

What the technology, process and people of a future-ready bank look like

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. 
Written by: Stephen Mortefolio

IBM acquires Armanta, Inc., an aggregation and analytics software provider

Armanta’s platform allows financial services firms to aggregate data across multiple systems in near real-time speed.
Written by: Alistair Rennie

Getting back to basics: Omni-channel engagement

Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like.
Written by: Jouk Pleiter

Colt races towards better sales performance with IBM

Motivating sales teams with commission payments is central to many organizations’ success, and at Colt Technology Services we’re no different.
Written by: Thierry Casier

It’s getting expensive not to be compliant

Banks around the world are continuing to be penalized heavily for their inability to meet with ever-changing and complex financial regulations.
Written by: Dwij Chatterjee

Accelerating adoption of immediate payments

Financial institutions face increasing pressure to offer immediate payments processing to their customers.
Written by: Rajesh Venkatraman

Innovating AI in user experience (UXD) to empower the first line of defense

Laura Polak is Head, GRC Offering Management, and Christophe Delaure is Senior Product Manager for OpenPages at IBM.  In this interview, they share how innovating artificial intelligence via User Experience Design will soon transform risk and compliance management.
Written by: Laura Polak and Christophe Delaure

What the technology, process and people of a future-ready bank look like

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. 
Written by: Stephen Mortefolio

IBM wins at RegTech 2018 Awards

IBM proudly accepted two distinguished RegTech Awards 2018 for innovations within IBM Watson Regulatory Compliance: Best AI Solution for Regulatory Compliance, and Best Regulatory Alert Management Solution.
Written by: David Marmer

Three success factors in security operations

There are five trends that all industries are facing, but I’d argue no industry is feeling them more acutely than financial services
Written by: Paul Schultz

What the technology, process and people of a future-ready bank look like

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. 
Written by: Stephen Mortefolio

Backing the right horse in transformation investments

When it comes to digital transformation, how do you manage investments to accelerate results? For banks, there are three elements for transformation success.
Written by: Sharon Fortune-Bowden

Customer stories

Royal Bank of Scotland created a virtual agent that can handle over 1,000 questions a day.

Cora transforms the service we give to our customers. It makes it effortless.

—Jane Howard, Managing Director, Branch and Private Banking, Royal Bank of Scotland

See what our clients are doing with the power of IBM financial technology

ABN AMRO partners with IBM to address rising demand

ABN AMRO partners with IBM to address rising demand

ABN AMRO invests in cloud technology, analytics, cognitive computing, and mobile technologies. These technologies infuse more flexibility, agility, and speed into the organization to stand against the constant influx of industry newcomers.

Northern Trust: Blazing a Path for Blockchain in Banking

Northern Trust blazes a path for blockchain in banking

Northern Trust was able to implement a blockchain solution in only six months, creating a collaborative ecosystem among partners that reduces errors, the need for constant reconciliation — and builds trust.

Tangerine uses IBM technologies to enhance their mobile experience

Tangerine enhances their mobile experience, increases speed of development, and improves the customer experience, amid the rapid growth of mobile banking.

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How Promontory and IBM are reshaping financial services through AI

IBM and Promontory are at the forefront of a technological revolution in the financial services industry.

Fostering the financial technology infrastructure of tomorrow

To the untrained eye, the infrastructure of the world’s financial institutions is a snarled web of systems hampered by constraints. We're changing that.

On credit-augmented market risk analysis

How can risk managers, treasury and ALM teams consistently act upon insights they can gain from integrated market and credit risk analysis?

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