Engage with IBM at Money20/20

Join IBM at one of the largest conferences focused on the intersection of innovations in payments, mobile, commerce and financial technology. It’s an exciting time in our industry and we can’t wait to explore with you all of the revolutionary stories we’ve experienced since last year at Money20/20!

Featured Speakers

Bob Lord

Bob Lord, IBM Chief Digital Officer

CMO Power Lunch:  Marketers Making Their Mark
Tuesday, October 23 @ 12:00 PM
Leadership Loft at Upper Lobby, Level 2

How Emerging Tech Can Drive World-Class Customer Experiences
Tuesday, October 23 @ 2:40 – 3:10 PM
Wavemakers at Lido Ballroom, Level 3

Chris Sidler

Chris Sidler, Managing Director at Promontory Financial Group, an IBM Company
The Emergence of RegTech and the Future of Regulatory Compliance
Sunday, October 21 @ 10:00 – 10:30 AM
Future Forum at Bellini Ballroom, Level 2

Wake up with the CEOs

Bob Hoey

Host name:
Bob Hoey, IBM Financial Services Market General Manager

Brian Kelly

Moderator name:
Brian Kelly, Editor & Chief Content Officer, U.S. News & World Report

IBM and Money20/20 present high-profile CEOs to debate, argue and predict where the future is headed and what they are doing to shape the future of money.
Atrium Theater, Level 2

Register for Monday Boardroom sessions

Monday, October 22
10:45 – 11:30 AM
Veronese, 2nd level Room 2406

Warren Raisch

Warren Raisch, IBM Executive Strategist, Watson Customer Engagement

Creating compelling AI omni-channel customer experiences

For those in marketing, data and analytics roles who have business operations responsibility.

Customers expect personalized engagement at every touch point. Learn how leading banks, credit unions and financial services firms leverage AI and cognitive to transform experiences that scale to millions of customers.

Monday, October 22
10:45 – 11:30 AM
Veronese, 2nd level Room 2505 

Maura K Schoonmaker

Maura K Schoonmaker, IBM Program Director, System z Banking and Financial Markets

Payment Modernization: Instant. Secure. Global.
For those interested in payments systems and infrastructure.

Many FIs are re-evaluating if their current systems can survive global disruption and higher client service expectations. We’ll discuss the right platforms to handle payment volumes, putting APIs in place and preventing fraud in payments and more.

Monday, October 22
12:00 – 12:55
Veronese, 2nd level Room 2406

Alvin Cho

Alvin Cho, Chief Architect, Watson Financial Services Solutions

Building blocks for a Fintech world: Hands-on workshop
For those in API development, open banking, fintech and financial institution digital transformation.

Fintech application development is supported in the IBM Cloud. What are the use cases, programming patterns, APIs and deployment options? How to create fintech apps in the IBM Cloud? In this talk we step through the building blocks.

Monday, October 22
1:00 – 1:45 PM
Veronese, 2nd level Room 2505

Craig Rector

Craig Rector, IBM Offering Management, Commercial Payment Solutions

Changing the way money moves
For heads of payment operations, retail banking, and strategy or innovation.

Customers and merchants demand real-time payment services. See how banks drive payment innovation by combining IoT, real-time payment processing and robust fraud prevention. Includes a live demo of voice-initiated commerce.

Monday, October 22
2:00 – 2:45 PM
Veronese, 2nd level Room 2406

Carmelle Cadet

Carmelle Cadet, IBM Blockchain Payments Business Development Manager

Transformation in cross-border payments
For corporate and commercial bank global payments executives and line of business leaders.

See how blockchain is transforming the payments landscape with speed, transparency, and cost savings from a traditionally slow, costly and process-intensive industry.

Register for Tuesday Boardroom sessions

Tuesday, October 23
10:15 – 11:15 AM
Veronese, 2nd level Room 2406

​​​​​​​Paul Govoni

Paul Govoni, IBM Worldwide Sales Leader, Safer Payments

The future of payment fraud prevention
For those in fraud and risk management, and executives in money transfer and payment services.

Savvy criminals keep evolving fraud schemes to avoid detection, so stopping suspect transactions isn’t easy. Next generation fraud detection solutions with AI help analysts better determine transaction validity and detect suspicious patterns.

Tuesday, October 23
11:30 – 12:15 PM
Veronese, 2nd level Room 2505

Susan Roberts

Susan Roberts, Program Director, Visibility & Analytics, IBM Watson Supply Chain Offering Management

Data Transfer and Visibility Trends in Financial Services
For those tasked with creating business value and business growth through technology.

Onboard partners with greater ease. Today’s solutions simplify partner migration from legacy to future-proof platforms. Join IBM to learn how your peers maximize ROI and minimize risk with partner networks for advantageous business relationships.

Tuesday, October 23
12:15 – 1:30 PM
Veronese, 2nd level Room 2406

Matt Konwiser and Jason Keenaghan

Matt Konwiser, Technical Security Leader and Jason Keenaghan, Offering Manager, IBM Security

Digital Trust in Financial Services
For those providing security within the organization’s channels, data, and other digital assets.

Digital Trust is a promise between an institution and its customers. Upholding this promise goes beyond the CISO as traditional SOC and GRC teams need to be enabled. Discussion will include common use cases.

Tuesday, October 23
1:30 – 2:30 PM
Veronese, 2nd level Room 2505

Warren Raisch

Warren Raisch, IBM Executive Strategist, Watson Customer Engagement

Four Pillars for a Successful Digital Transformation
For those in marketing, data and analytics roles who have business operations responsibility.

NextGen Personalization. Customers expect on-demand personalization which requires AI and automation to scale. Watson’s powerful AI allows for marketers to know their customers and predictively surface next best actions to deliver high impact customer experiences that delight.

Tuesday, October 23
3:00 – 4:15 PM
Veronese, 2nd level Room 2406

Gary Meshell, David Cass

Gary Meshell, Global Sales Leader and David Cass, Cloud CISO, IBM Security

You have been breached, now what? How will the payment industry survive a major cyber attack?
For those responsible for secure and compliant transformation to the cloud.

IBM has worked with several payment companies in our cyber range to examine the readiness of the payment industry to survive a major cyber attack. This workshop will provide IBM’s learnings and recommendations and what steps the payment industry must take to survive a coordinated cyber attack.

Thought starters

AI expands further into RegTech
Financial services are grappling with increasing regulation.

Written by: Alistair Rennie

Stable coins: Enabling payments on blockchain
How often do you participate in "live" blockchain transactions?

Written by: Jesse Lund

Staying on brand: How to humanize virtual agents
The global chatbot market is expected to reach $1.23 billion by 2025.

Written by: Preeti Gupta and Natalie Ofoche

IBM Approach to Blockchain

IBM Approach to AI