The Reinventing Financial Services vision

Reinventing Financial Services is an IBM program dedicated to connecting the industry’s leaders through intimate, peer-to-peer events and digital content. We have the ideas, tools, and tactics to solve this ever changing industry’s biggest challenges. With industry-leading media partners, we co-host an annual event in New York. Throughout the year in major U.S. cities, we hold focused roadshow events and we share boldest ideas digitally.

Attend the 2019 Event

Join us on May 21, 2019, in New York City for Reinventing Financial Services 2019.

Digital transformation is picking up pace in financial services – whether in the partnerships with insurtechs and fintechs for best-in-class customer experience, moving to an open banking infrastructure, or implementing new hiring and training philosophies. 

Reinventing Financial Services 2019 looks at how leaders of the top banks and insurance companies innovate at scale. In a mix of interactive session formats – keynotes, panels, and breakouts – we’ll tackle big ideas for future-looking technologies and their implications. We’ll also cover tactics for building platforms that reinvent experience, empower employees and create technical agility.


Arvind Krishna

Arvind Krishna
SVP Hybrid Cloud & Director of IBM Research

Bob Lord

Bob Lord
Chief Digital Officer, IBM Digital Business Group

Brian Kelly

Brian Kelly
Editor and Chief Content Officer of U.S. News & World Report

Many more to come

Many more to come. Check back soon.

Venue information

Convene Conference Center is conveniently located in Midtown West. There are a number of hotels nearby.

Please make your own reservation at any of these hotels.

Convene Midtown West

117 West 46th Street (at 6th Avenue)
New York, NY 10036
Phone: 888-730-7307

Event FAQs

What is Reinventing Financial Services?

Reinventing Financial Services is a one-day event in New York City, offering a compelling mix of visionary ideas, best practices and roundtable discussions with America’s leading financial services executives.

Who will attend?

This invitation only event will be attended by c-level executives: primarily CEO, CIO, CTO, and COO, focused on the transformation initiatives underway at their organizations.

Who are the creators of the event?

Reinventing Financial Services is brought to you by IBM, American Banker, and Digital Insurance.

When and where?

Reinventing Financial Services will be held May 21, 2019, at Convene Midtown West in New York City. Click for location details.

How can I register to attend?

Registration is by invitation only.


What is Reinventing Financial Services 2019: Leading the future-ready enterprise?

See how the transformation imperative is now the imperative of the entire enterprise. The challenge to leaders of top financial services firms is to build operating models that are ready for anything.

Bridget van Kralingen | Keynote: Architecting the Future-Ready Enterprise

IBM SVP Global Industry Platforms, Bridget van Kralingen delivers the Reinventing Financial Services keynote, sharing insights on the future of financial services and the transformation approached required to manage digital transformation.

Panel | Paradigms for the future: 5 technologies and how they’ll change business

Sameer Kishore, IBM General Manager - Financial Services Market, GTS North America, moderates a panel on the major technological shifts and their impacts to financial services institutions, with Shari Van Cleave, Head of Digital Labs, Wells Fargo; Kathryn Guarani, Vice President of Research, IBM; and Michael Scyphers, CIO Markel Corporation.

Panel | Talent Reinvention: Right talent, right skills, right now

Learn how financial services firms are rethinking talent, from attracting the right people to preparing staff for changing business models and technology.

Brett King | Experiential Banking

Watch this talk about disruptive technologies that help financial services institutions serve clients better and grow their businesses.

Robert Bauer | AIG’s Success with Practical Innovation

AIG Managing Director of Commercial Innovation, Robert Bauer offers insights into AIG’s bets, both large and small.

Randy Termeer | How One of America’s Most Innovative Companies Maintains Its Edge

Randy Termeer, USAA Senior Vice President of Auto Insurance, shares the inside view of how USAA perpetually maintains its edge.

Mark Foster | The Cognitive Enterprise

The next big shift in business architectures is becoming a “Cognitive Enterprise.” Learn how financial services institutions continually reinvent themselves for competitive advantage.

Fireside Chat: MetLife’s Platform Revolution with Marty Lippert

MetLife’s Executive Vice President and Global Head of Tech & Ops, Marty Lippert discusses with IBM General Manager of Strategy and Market Development, Shanker Ramamurthy the challenge and opportunities that comes with migrating from legacy core systems to a flexible cloud-based core architecture.