Transform the customer journey and drive operational efficiency through electronic document exchange and signature.
Build an AI assistant for a variety of channels, including mobile devices, messaging platforms, and even robots.
Reinvent processes with cutting edge technology and business consulting.
Improve customer experience and team collaboration with effective Business Process Management (BPM) software.
RBS Story: Birth of Digital Assistant, Cora
IBM & Royal Bank of Scotland build a Digital Assistant, Cora, to provide a personal banking touch in the new digital world
Visit http://ibm.biz/banking_chatbot for the full story.
Case Study: Handelsbanken Bank
Handelsbanken Bank accelerates insight into big data to mitigate risk and support regulatory compliance
Handelsbanken Bank anticipated risk reporting changes that would create some big data challenges. IBM helped to create a series of solutions that improved performance by 25x through the analysis of increasing volumes of commercial and investment data from almost every system in the bank.