At work in 25 countries and counting
As customers, citizens, businesses, government agencies and healthcare organizations start to reopen from the COVID-19 pandemic, providing the right information is essential to emerging smarter. Watson Assistant gives your constituents, customers and employees the knowledge they need across your existing digital or phone channels – and is being offered at no charge for 60 days.
Watson Assistant leverages trusted information sources to understand and respond to common questions, including:
Public service information like government assistance, unemployment, voting and payer-provider inquiries as well as pretrained COVID-19 symptoms and testing information from the U.S. C.D.C
Additional intents available in our content catalog, including common insurance, banking, mortgage, utility, customer services inquiries
Our goal at IBM is to continue to help organizations cope with the high volume of inquiries today and communicate changes as regions, businesses and facilities reopen – to ensure these organizations can work safe and work smart.