Gartner names IBM a leader for Data Center Outsourcing and Hybrid Infrastructure Managed Services

We are IBM Services

IBM Services is partnering with the world's leading companies to reimagine and reinvent their business through technology.  

We co-create new business models, processes and infrastructure that embraces digital disruption and drives revenue growth. We design personalized customer experiences that drive loyalty enabled by deep industry expertise, data driven analytics and technology. By integrating leading market place technology and IBM’s advanced R&D labs, we can modernize and optimize any business. We are trusted to deliver secure, resilient and reliable services.  We are dedicated to running smart operations, continuously learning and improving efficiency and quality, with AI and automation.

No one has helped more businesses grow globally. We deliver sustained value for clients that make a difference in the real world. 

Client stories

Infibeam partnered with IBM Services to transform its business model with a custom Fintech cloud to offer Value Added Services (VAS) to its clients

Apollo Munich Health Insurance partnered with IBM in its journey towards a digital enterprise by infusing exponential technologies

VE Commercial Vehicles Ltd. partnered with IBM Services to drive user productivity and high availability of IT operations across its locations

Godrej Group partnered with IBM Services to improve risk management and achieve zero business downtime with a Private Cloud infrastructure.

Future Group partnered with IBM Services to achieve 10% reduction in energy costs with IoT and Automation

Krungsri partnered with IBM Services to transform its technology infrastructure with cloud to support its digital transformation vision

ABFRL partnered with IBM Services to accelerate Journey to Cloud to achieve 100% in efficiency and productivity of IT infrastructure

Lotte Confectionary partnered with IBM Services to anticipate consumer trends and accelerate new products launch with AI

Vodafone New Zealand partnered with IBM Services to assist 88% of roaming queries with Watson chatbot

What we do

Lifecycle services support you from development and testing through deployment and management.

Protect, detect and recover from disruption with business continuity and disaster recovery solutions.

Innovate with business services at the intersection of strategy and design.

Cloud is the engine for digital transformation and your key to ongoing business improvements and innovation.

The modern digital workplace requires users to connect seamlessly across virtual, physical and connected environments.

Get support for your network that promotes agility, security and scalability in a multi-technology world.

Integrate intelligent automation technology into your processes and modernize your operations.

You can rely on IBM in your quest to stay ahead of cybercriminals and protect both your business data and reputation.

Get proactive, reactive, onsite and remote IT support for over 30,000 IBM and non-IBM devices.

Featured services


Work closely with IBM to define your strategy, create exceptional experiences and build your business, by design.

Disaster Recovery as a Service

Enable rapid recovery with continuous replication of critical applications, infrastructure and data to the cloud.

IBM Cloud Migration

Migrate to the cloud with confidence with industry-leading tools, automation and a worldwide team of experts.

Trends and insights

2018 Gartner MQ for Datacenter Outsourcing and Hybrid Infrastructure Managed Services, AP

See why IBM has been named a leader for 5 years.

Executive report

Cloud has become a fundamental enabler of banking innovation; 83% of bankers say their cloud initiatives are part of a wider strategic program.

C-suite study

Discover new paths to Digital Reinvention™ in the 19th edition of the IBM Global C-suite Study. Understand four imperatives critical to every business leader to help you reinvent and outperform.

Executive report

Organizations are harnessing the power of cloud in three ways — as optimizers, as innovators and as disruptors.

IBV study

Cognitive manufacturing in electronics helps transform production to address complexity and manufacturing issues, integrate cyber and physical systems for optimal output, and interpret data for value identification and realization.

Ponemon Institute

In the 2018 Cost of Data Breach Study: Impact of Business Continuity Management (BCM), findings from over 419 companies conclude that an integrated BCM strategy can help to reduce the total cost of a data breach by as much as 16% and decrease the likelihood of a recurring data breach by 28% over the next two years. 

Get advice from an IBM Services expert. No cost, no obligation, no sales pitch — schedule a 30-minute conversation with an IBM Services expert to get the answers you need.

Kalyan Mukhopadhyay

Cloud & Cognitive Technical Leader, Global Technology Services

Tariq Ahmad

Service Line Leader - Business Resiliency Services, Global Technology Services

Divya Rajagopal

Automation Service Line Leader, Global Business Services

Vinoth Vijayan

Associate Partner - Cognitve & Analytics
Global Business Services

Source: (1) 2016 IATA Industry Facts website, International Civil Aviation organization (ICAO) Website, Airline Annual reports for respective years (2) 2017 Nilson report (3) GSMA Intelligence report - The Mobile Economy 2018, Annual reports of Telco companies (4) S&P Capital IQ data (5) 2016 OICA production statistics, 2016 Company Annual Reports