We are IBM Services

Our experts in business, technology and industry use advanced technology to help you reduce cost and risk, achieve compliance, accelerate speed to market, create new revenue streams and establish a security-rich and reliable infrastructure that's ready for AI and hybrid cloud. 
Our clients represent the cornerstones of their industries. Collectively, they're responsible for 1093 billion revenue airline passenger miles in 2016 ⁽¹⁾, 216 billion card transactions in 2017 ⁽²⁾, 3 billion mobile connections worldwide in 2017 ⁽³⁾, USD $842 billion in hypermarket retail sales in 2017 ⁽⁴⁾ and 63 million passenger vehicles in 2016. ⁽⁵⁾

Customer stories

Aditya Birla Fashion & Retail Ltd partnered with IBM Services to accelerate journey to cloud

Aditya Birla Fashion & Retail Limited teamed up with IBM Services to provision IT infrastructure as a service in a hybrid cloud environment.

Godrej Group partnered with IBM Services to consolidate IT footprint and better manage risks

Godrej Group teamed up with IBM Services to consolidate enterprise workloads to a private cloud environment.

Future Group partnered with IBM Services to reduce carbon emissions

Future Group teamed up with IBM Services to create an end to end solution for their retail stores to minimise energy costs.

LOTTE Confectionery partnered with IBM Services to meet changing consumer taste

LOTTE Confectionery teamed up with IBM Services to implement AI solutions to spot changes in consumer behaviour and make better decisions.

Vodafone teamed up with IBM Services to redefine customer experience

Vodafone New Zealand partnered with IBM Services to support the delivery of their digital transformation and create the most engaging customer experience.

MUFG Bank partnered with IBM Services in their Digital Reinvention journey

MUFG Bank teamed up with IBM Services to accelerate digital reinvention and increase staff productivity across the globe.

Open Universities Australia partnered with IBM Services to drive student enrolment

Open Universities Australia teamed up with IBM Services to create a seamless experience for students applying for degrees online.

REA Group joined forces with IBM Services to streamline property advertising

REA Group, Australia teamed up with IBM Services to re-engineer their global property advertising engine.

What we do

Lifecycle services support you from development and testing through deployment and management.

Protect, detect and recover from disruption with business continuity and disaster recovery solutions.

Innovate with business services at the intersection of strategy and design.

Cloud is the engine for digital transformation and your key to ongoing business improvements and innovation.

The modern digital workplace requires users to connect seamlessly across virtual, physical and connected environments.

Get support for your network that promotes agility, security and scalability in a multi-technology world.

Integrate intelligent automation technology into your processes and modernize your operations.

You can rely on IBM in your quest to stay ahead of cybercriminals and protect both your business data and reputation.

Get proactive, reactive, onsite and remote IT support for over 30,000 IBM and non-IBM devices.

Featured services


Work closely with IBM to define your strategy, create exceptional experiences and build your business, by design.

Disaster Recovery as a Service

Enable rapid recovery with continuous replication of critical applications, infrastructure and data to the cloud.

IBM Cloud Migration

Migrate to the cloud with confidence with industry-leading tools, automation and a worldwide team of experts.

Trends and insights

2018 Gartner MQ for Datacenter Outsourcing and Hybrid Infrastructure Managed Services, AP

See why IBM has been named a leader for 5 years.

Executive report

Cloud has become a fundamental enabler of banking innovation; 83% of bankers say their cloud initiatives are part of a wider strategic program.

C-suite study

Discover new paths to Digital Reinvention™ in the 19th edition of the IBM Global C-suite Study. Understand four imperatives critical to every business leader to help you reinvent and outperform.

Executive report

Organizations are harnessing the power of cloud in three ways — as optimizers, as innovators and as disruptors.

IBV study

Cognitive manufacturing in electronics helps transform production to address complexity and manufacturing issues, integrate cyber and physical systems for optimal output, and interpret data for value identification and realization.

Ponemon Institute

In the 2018 Cost of Data Breach Study: Impact of Business Continuity Management (BCM), findings from over 419 companies conclude that an integrated BCM strategy can help to reduce the total cost of a data breach by as much as 16% and decrease the likelihood of a recurring data breach by 28% over the next two years. 

Get advice from an IBM Services expert. No cost, no obligation, no sales pitch — schedule a 30-minute conversation with an IBM Services expert to get the answers you need.

Kalyan Mukhopadhyay

Cloud & Cognitive Technical Leader, Global Technology Services

Tariq Ahmad

Service Line Leader - Business Resiliency Services, Global Technology Services

Geeta Gurnani

Associate Partner , Watson AI & Data Platform Lead, Global Business Services

Divya Rajagopal

Automation Service Line Leader, Global Business Services

Source: (1) 2016 IATA Industry Facts website, International Civil Aviation organization (ICAO) Website, Airline Annual reports for respective years (2) 2017 Nilson report (3) GSMA Intelligence report - The Mobile Economy 2018, Annual reports of Telco companies (4) S&P Capital IQ data (5) 2016 OICA production statistics, 2016 Company Annual Reports