IBM Business Automation Workflow V20.0.3 is now available
What is IBM Business Automation Workflow?
IBM® Business Automation Workflow is a key capability of IBM Cloud Pak® for Business Automation. It unites information, processes and users to help you automate digital workflows on premises or on cloud. Create workflows that increase productivity, improve collaboration between teams, and gain new insight to resolve cases and drive better business outcomes.
Integrated BPM and case management
Consolidate and standardize task work for easier prioritization. Combine process-centric and case-centric work in repeatable business workflows to meet wider enterprise needs.
Improved customer service
Expedite client engagement by providing workflow participants and case workers with access to systems, information and analytics. Speed transactional workflows and case resolutions.
Enhanced decision making
Use built-in visibility and powerful analytics to identify the best actions to resolve cases quickly and improve collaboration between IT and business teams.
Manageable startup costs
Start projects small with low startup costs and a subscription-based consumption model, then grow and scale smoothly from initial project to enterprise-wide program.
Take advantage of a self-service portal for access to the development, testing and runtime environments.
Improve workflows with process insights
Process mining uses real event data to help improve your workflows. Visualize your as-is processes to uncover inefficiencies and the root causes behind them.
Get more capabilities
Get IBM Business Automation Workflow as part of the IBM Cloud Pak to extend your investment and scale with confidence
IBM Cloud Pak for Business Automation includes AI-powered capabilities, a common UI, and low-code tools.
Get task automation, workflow orchestration, decisions management, content services and more.
It’s a modular and easy-to-consume pricing approach, so you only pay for what you need.
Try IBM Business Automation Workflow at no cost, or watch the video demo.