What it can do for your business

Social media and the ability to transact in the moment have empowered consumers and they expect brand experiences to be nothing short of exceptional to keep them engaged. IBM MobileFirst for iOS equips employees with tools and insight to serve customers better, faster and more efficiently. It enables sellers to maximize time and resources to drive growth, and deliver the kind of extraordinary service that turns new customers into loyal ones.

Real-time parts inventory visibility

Gain insights into jobs that are awaiting parts and parts that are available in nearby vans and warehouses. Technicians can look up parts, view pictures, order parts and update inventory.

Micro-targeted recommendations

Get product recommendations for each vending machine to drive increased sales and profits. Use powerful analytics to determine the optimal product set and pricing for a specific machine.

Streamlined promotional activities

Perform all promotional activities in a single location, creating a more efficient system that drives sales and solidifies up-selling and cross-selling opportunities.

Faster preventative checks

Field Technicians can perform preventative checks and discuss immediate results with the customer right from the app, translating into higher customer service.

Click the Details tab for more information on these apps:

  • Parts Expert
  • Find & Fix
  • Stock & Price
  • Market Visit
  • Field QA