Capture every user interaction to gain complete understanding of behaviors and intents through session replay. See why users converted or abandoned through zooms, taps, swipes and screen rotations.
Immediately detect touchpoints where your users are repeatedly struggling. Resolve top issues that cause your users to abandon, and start optimizing your mobile app's success.
Identify and measure which top issues are affecting your mobile app and increasing user churn. Prioritize resources and remove those issues to optimize experience and halt abandonments.
In-page analytics allow you to view how users interact with your app and how your content performs. Discover where users are most attracted through heatmaps, comparison analytics and form analytics.
No more pivoting between reports that provide different meanings. Increase cross-team collaboration with a single interface helping both developers and marketers enhance mobile apps and increase ROI.
When using IBM Cloud offerings, your company can scale and adapt quickly to changing business needs without compromising security, privacy or risk levels. Learn more about IBM Cloud security
This offering meets the following industry and global compliance standards, depending on the edition you choose.
To learn about the compliance and certifications for a specific offering edition, consult the Cloud Services data security and privacy data sheets.
Try IBM Watson Customer Experience Analytics Mobile Basics Edition Free for 30 days
Understand and optimize your mobile app user experience by powerful mobile app analytics