World Largest Appliance Manager Improves Customer Intimacy with Chatbot
There has been a steady demand for AI-based marketing and sales solutions and the market is expected to be valued at USD 6.46 Billion in 2018 and is likely to reach USD 40.09 Billion by 2025, at a CAGR of 29.79% during the forecast period. Read more on how companies are improving customer intimacy with chatbot.
How TechM is Reimagining Processes with IBM for a Digital Future
The Business Challenge
Post an ERP implementation our client Telenet, a leading telecom provider in Belgium, was facing a challenge in change management that was affecting more than 3000 of its employees. The client was looking for a solution to enable the adoption and usage of the critical applications they were rolling out, and at the same time improve the productivity of their IT personnel.