5 signs your B2B business needs a modern order management system


Order management that accommodates B2B complexity

For enterprises looking to accelerate B2B commerce growth and profitability, IBM Sterling Order Management enhances customer experiences, increases revenue and improves operational margin. Leverage multi-enterprise inventory visibility to deliver the perfect order consistently and reduce manual effort and costly errors by digitizing processes and automating workflows.

Parker Hannifin delivers superior customer experiences with seamless selling and fulfillment
 “We now have better visibility into inventory and orders across our global supply network. This clarity helps us optimize stock levels to reduce inventory carrying costs, and ensure that orders are fulfilled in a timely, accurate manner, which in turn boosts customer satisfaction.”
 – Bob McAdoo, Vice President, Worldwide Business Systems, Parker Hannifin

Screenshot of IBM Sterling b2b order management workspace

The Total Economic Impact of IBM Sterling Order Management

What is the business value of an order management system? Forrester studies the question.

Why choose IBM Sterling Order Management

Enhance your ERP

Fill critical gaps in ERP and commerce platforms with purpose-built capabilities and intelligence for complex, multi-enterprise B2B order management.

Adapt to any business complexity

Flexibly adapt your order management technology to your business strategy, rather than the other way around.

Improve scalability and performance

Lower your total cost of ownership with accelerated development, resource-light transformation and always-on commerce.

IBM Sterling Order Management: Built for your business


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Enterprise resource planning (ERP) solutions were not built to support order management, and many homegrown systems cannot scale to support demands for automation. True order orchestration allows you to manage incoming product orders without handling paper, and with the confidence to exceed customer expectations.

Aftermarket parts

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Managing order orchestration with countless SKUs is a critical task, especially when you have contractual service level agreements to meet. An order management system automates customer requests from order entry through fulfillment.

Wholesale and distribution

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Meeting digital commerce demands efficiently is challenging without a view of available-to-promise inventory. By creating a unified view of enterprise inventory, order management software can maximize productivity and improve fill rates across the supply chain.