Help to eliminate potential downtime by identifying issues before they occur.
End-to-end accountability reduces cost by 15% - 30% using consolidation, standardization and automation.
Enables higher first time fix rate and ensures critical problems receive the highest level of support.
Expert help with avoiding problems and faster, efficient resolution if they do occur.
By simplifying to a single source of support for all hardware and software, businesses have shown over a 20% reduction in time spent on vendor relationship management.
IBM can provide holistic support for systems, system software and middleware, in support of your business goals - regardless of manufacturer.