What it can do for your business

IBM Tivoli System Automation for Multiplatforms (TSAMP) helps coordinate and manage application operations and provides high availability clustering on multiple platforms. With our Health Assessment, a Support Engineer will perform a remote assessment of your environment and provide personalized recommendations for your configuration including advice on implementing best practices, tuneables for best performance and troubleshooting tips. Key components to be checked include TSAMP and RSCT with cluster verification of popular DB2 policies including HADR, Shared Disk and DPF, customer home-grown" policies can also be assessed.
IBM Support Value Add Offering for TSAMP Health Assessment

Optimize the client experience

Save time optimizing your key components with a review of your automated policy setup and verification that TSAMP is deployed properly.

Resolve challenges faster

Increase your confidence that TSAMP is producing expected results and is deployed properly with a remote review of your policy set up and other key components by a Support Engineer.

Enrich your learning and capabilities

Learning from a Support Engineer on best practices to apply for the success of your application may help you to know where modifications are required to produce your expected business results.

Key features

  • Personalized technical advice
  • Flexible support
  • Block hours of support
  • Apply best business practices