Feature spotlights

Interact with social analytics

Find insights about your audience without advanced training or technical knowledge of analytics. Ask questions in your own words and get answers you can understand.

Understand sentiment in detail

Go beyond automated sentiment analysis with sentiment provided at the snippet level so a comment like “I love my phone but hate my bill” is identified as both positive and negative and not neutral.

Follow suggestions to insights

Automatically get starting points for your analysis and intuitive search configurations that guide you to accurate conclusions quickly and efficiently.

Expand analytics horizons

View your social media findings in the context of other data. For example, you can compare customer sentiment following the launch of a new product or service with actual sales.

Customer case study

  • To help clients become leaders in data-driven marketing, Liquid Newsroom explores untapped markets and reveals what’s trending.

    For Liquid Newsroom, no other analysis tool comes close to WASM

Technical details

Software requirements

There are no software requirements for IBM Watson Analytics for Social Media

    Hardware requirements

    There are no hardware requirements for IBM Watson Analytics for Social Media

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