Case studies

Hudson Bay Company

IBM sits down with HBC’s Ope Bakare to talk about the pandemic, customer engagement and the changing role of IT.

Follett Corporation

Unifying 1,200 independent online stores with an order management system.

Eileen Fisher

Delivering consistent, high-quality customer experiences with omnichannel order management.

Parker Hannifin Corporation

Turning supply network complexity into competitive advantage with a global order orchestration framework.


Empowering customers to engage on any touchpoint with an omnichannel fulfillment hub.

Sally Beauty

Implementing ship-from-store capabilities in just 3 weeks to respond to growing DIY demand.


Learn how jewelry retailer Pandora accelerated the rollout of new omnichannel fulfillment and real-time inventory management capabilities.

Analyst reports

The Order Management Market

In this IHL Executive Advisory Program Research Study, learn about key trends and drivers in the order management software market. See why IBM was ranked a leader.

Certified containers

Certified containers overview

Modernize and scale your enterprise software solutions across multiple environments with IBM Certified Containers on Red Hat® OpenShift®.

Certified containers video

Watch how IBM Sterling Order Management helps Joe's local grocer provide the optimal fulfillment experience.

Other resources

Product documentation

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