Manage the tasks important to customer needs and success, using customer data to help exceed customer expectations
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Manage call center activities to meet customer needs and drive better business outcomes
Quickly build and deploy chatbots and virtual agents across a variety of channels including mobile devices, messaging platforms and robots
Watson Assistant Health Benefits
IBM® Watson® Assistant for Health Benefits drives fast, dynamic and personalized interactions with your members, at scale.
Deliver the best possible brand experience by managing and improving every touchpoint with the customer
IBM Journey Designer
Empowers marketers to collaborate with a single view of the customer journey and continually improve customer experiences
IBM Db2 Augmented Data Explorer
Get quick insights from your data without the technical know-how
Understand your customers better through data, reduce churn, and identify new potential relationships
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics uses AI to help you drive cross-channel customer experiences impactful enough to capture market share.
IBM Phytel Coordinate
Proactively establish patient cohorts among an entire patient population and deliver automated messaging campaigns to engage patients.
Understand how to serve customers better during the vital purchase interaction
IBM Tealeaf offers customer experience analytics that help businesses optimize customer experience on sites and apps through actionable, AI-powered insight.
Weather Company Operations Dashboard
Weather Company Operations Dashboard provides real-time and location-specific intelligence to help teams make better decisions to improve operational efficiency.
Understand how to improve customer service when customers need help or experience problems
IBM Technology Support Services - Cloud Data Center Support Services
IBM Cloud Data Center Support Services help you achieve high IT availability through predictive maintenance and virtualized and cloud infrastructure
Find out who your best customers are and how to keep them
Watson Marketing Solutions
Learn how Watson Marketing solutions powered by an AI marketing platform can enable brands to drive customer loyalty and work smarter