What it can do for your business

In the fast-paced electronics industry, connectivity is driving an unbelievable rate of change. Companies must keep up in order to stay competitive. IBM MobileFirst for iOS is poised to help companies stay ahead of the curve by equipping field service professionals with the mobile tools needed to diagnose and resolve problems faster. Go mobile to increase efficiency and customer satisfaction.

Specify and check production status

Get a flexible system of alerts that enables users to specify and check production status and issues and delays that require their attention.

Gain full visibility

Stay on top of the inventory levels of spare parts, consumables, and accessories – from the distribution center to local storage and trucks.

Address issues right on-site

Service engineers can use an interactive, analytics-driven tool to help them immediately solve more problems. Engineers can make better decisions based on all the information available.

Get real-time insights into equipment

Production teams can now access data to resolve issues interfering with optimal production and further optimize operations.

Improve consumer satisfaction

Field service technicians are empowered to solve and complete issues with home appliances quickly.

Personalize the customer experience

Put the power of product configurators and complex product catalogues at the fingertips of the seller.

Click the Details tab for more information on these apps:

  • Factory Alert
  • Expert Factory
  • Parts & Tools
  • Fast Fix
  • Expert Resolve
  • Sales Proposal