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IBM business partner Kalibrate

Learn how to converge enterprise asset management and service management onto one platform.

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CSX uses IBM Control Desk

Learn how asset management helps CSX achieve better business outcomes.

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Revolutionary Service and Asset Management

Reduce cost and minimize service disruptions with automated service request handling, efficient change management and more.

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Manage IT, operational assets

IBM can manage all assets from one platform reducing support disconnects and cost, and enabling service management process.

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Create a software app store

The IBM BigFix software app store enables users to select software with automated approvals, accounting, and deployment.

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Analyze change impacts

Automated change analytics enable clients to understand the service impact of changes to minimize outages and issues.

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Self service, service catalog

Users can easily order services, chat with support, report issues, find solutions and track status.

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Manage software assets

Maintain compliance, reduce software waste, manage entitlements and contracts and reclaim under used assets.

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Manage changes

Manage IT and Operational assets and services in an integrated manner to streamline support, availability, and reduce costs.

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Manage issues

Easily manage and route incidents and requests. Check status at a glance through a streamlined dashboard.

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Other resources

Learn more about how this product can help your business.

Enterprise Management Associates report

EMA Report - Integrated Service Management: How IBM Is Advancing the Cause.

Read the white paper

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