ATM machine and component-level predictions to increase availability, reduce cost and extend life.
End-to-end accountability reduces cost by 15% - 30% using consolidation, standardization and automation.
Enables higher first time fix rate and ensures critical problems receive the highest level of support.
Insights from maintaining 155K ATMs (80K in a managed service), 5.5M end user and mobility devices for 1,400+ FI clients,
Single phone number to dial for integrated ATM and branch monitoring, maintenance, agency cash management and governance.
IBM uses its global experience supporting multiple OEMs (11 ATMs, more for Branch) to help make and execute the best investments,