IBMid worldwide help desk

What should I do if I forget my IBMid?

Your IBMid is likely in the form of an email address. Users who created their IBMid previous to 2011 may have a non-email based IBMid in the form of a unique single word. If you need direct assistance recovering your IBMid, please contact your country’s IBMid help desk.

What should I do if I forget my IBMid password?

You may reset your password here.

What should I do if I no longer have access to the email account associated with my IBMid or feel that the security of that email account has been compromised?

Please contact your country’s IBMid help desk.

How do I update my personal information?

You can view and edit your personal contact details directly on your profile once you have registered.

Are there any special considerations regarding the password security policies for my IBMid?

Contact us

Americas

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+1 864 412 2417

ERCHELP@ca.ibm.com

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+1 888 426 4409

+1 864 412 2417

ERCHELP@ca.ibm.com

Asia Pacific

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except Japanese holidays

and Dec 30 through Jan 3

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All other countries - English

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+1 888 426 4409

+1 864 412 2417

ERCHELP@ca.ibm.com

Europe

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+43-1-21145 7172

erchelp@uk.ibm.com

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+31 20 514 5004

erchelp@uk.ibm.com

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+47 66 99 84 58

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Switzerland - English

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+41 58333 0181

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UK - English

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+44 0800 169 1458

erchelp@uk.ibm.com